Cheyenne Mann
Mansfield,TX
Summary
Recent Organizational Communication graduate with strong relationship-building and time management skills in fast-paced environments. Adept at handling high-pressure situations with composure, ensuring customer satisfaction, and fostering long-term loyalty. Skilled in strategic communication, conflict resolution, and team collaboration to drive organizational success.
Overview
5
5
years of professional experience
Work History
Server
54th Street Grill & Bar
05.2022 - Current
- Utilize communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolve customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Head Hostess
Lazy Dog Restaurant & Bar
07.2021 - 01.2022
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Child Caretaker
Tanya Thompson
05.2020 - 07.2021
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Encouraged children to develop healthy social and emotional skills.
Education
Bachelor of Arts - Organizational Communication
The University of Texas At Arlington
Arlington, TX12-2024
Skills
- Business & Professional Writing
- Training & Development Facilitation
- Public Relations & Corporate Messaging
- Social Media & Digital Communication
- Employee Engagement Strategies
- Strategic Communication Planning
Timeline
Server
54th Street Grill & Bar
05.2022 - Current
Head Hostess
Lazy Dog Restaurant & Bar
07.2021 - 01.2022
Child Caretaker
Tanya Thompson
05.2020 - 07.2021
Bachelor of Arts - Organizational Communication
The University of Texas At Arlington
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