Cheyenne McCoy-Jackson
Overland Park,KS
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Balls Food Stores
09.2015 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer calls and emails to answer questions about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Diploma - Dental Assisting
Concorde Career College
Kansas City, MO02.2025
High School Diploma -
Center High School
Kansas City, MO05.2017
Skills
- Customer Support
- Problem Resolution
- Team Collaboration
- POS Systems and Operating Platforms
- Calm and Professional Under Pressure
Timeline
Customer Service Associate
Balls Food Stores
09.2015 - Current
Diploma - Dental Assisting
Concorde Career College
High School Diploma -
Center High School
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