Cheyenne McGahee
Hephzibah,GA
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced at Chili's Grill & Bar. Proven track record in enhancing customer service and operational efficiency, including streamlining processes that improved order accuracy. Skilled in cleaning and sanitizing, with exceptional interactive communication abilities to elevate guest experiences.
Overview
2
2
years of professional experience
Work History
Dishwasher
Roadrunner Cafe
2508 Peach Orchard Rd #2404, Augusta, GA 30906
10.2025 - Current
- Operated dishwashing equipment to ensure cleanliness and sanitation standards were consistently met.
- Managed daily washing and drying of dishes, utensils, and kitchen equipment to maintain workflow efficiency.
- Assisted kitchen staff by preparing clean utensils and plates for food service during peak hours.
- Maintained organized workspaces, ensuring proper sorting and storage of cleaned items for easy access.
- Monitored inventory levels of cleaning supplies, promptly alerting management for replenishment as needed.
- Implemented improved organization strategies in dish area, reducing turnaround time for cleaned items significantly.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Host Trainer
Chili's Grill & Bar Restaurant
273 Robert C Daniel Jr Pkwy, Augusta, GA 30909
05.2024 - 04.2025
- Trained new hosts on customer service protocols and restaurant operations
- Assisted in managing guest seating and flow to optimize dining experience
- Developed training materials to enhance onboarding processes for new team members
- Collaborated with management to ensure compliance with health and safety standards
- Monitored guest feedback, addressing concerns to elevate service quality
- Provided ongoing support to hosts, improving efficiency during peak hours
- Streamlined reservations process by implementing effective communication strategies among the host team and servers.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
- Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
To-Go Specialist
Chili's Grill & Bar Restaurant
273 Robert C Daniel Jr Pkwy, Augusta, GA 30909
03.2024 - 04.2025
- Managed to-go orders efficiently, ensuring accuracy and speed in service delivery.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times.
- Assisted customers in menu selections, enhancing overall dining experience through personalized service.
- Maintained cleanliness and organization of the to-go area, promoting a welcoming environment.
- Handled customer inquiries and resolved issues promptly, maintaining high satisfaction levels.
- Monitored inventory levels for to-go supplies, ensuring availability during peak hours.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
Education
Associate of Science - Education
Georgia Military College
Milledgeville, GASkills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Customer service excellence
- Interactive communication skills
- Equipment operation
Timeline
Dishwasher
Roadrunner Cafe
10.2025 - Current
Host Trainer
Chili's Grill & Bar Restaurant
05.2024 - 04.2025
To-Go Specialist
Chili's Grill & Bar Restaurant
03.2024 - 04.2025
Associate of Science - Education
Georgia Military College