Summary
Overview
Work History
Education
Skills
References
Timeline
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Cheyenne Miller

Okemos,MI

Summary

Licensed cosmetologist in Michigan with extensive experience at V’s Barbershop, recognized for expertise in precision cutting and modern hairdressing techniques. Demonstrates a strong ability to enhance customer satisfaction through efficient service delivery and an in-depth understanding of grooming products and trends. Committed to maintaining high ethical standards while building trust within the community. Aims to leverage skills to further elevate salon performance and client engagement.

Overview

11
11
years of professional experience

Work History

Barber

V’s Barbershop
Novi, MI
12.2023 - Current
  • Supervising daily operations, ensuring efficient service and adherence to health and safety regulations
  • Developed training procedures for new employees, enhancing service quality and operational knowledge
  • Coordinated with local businesses for promotional events, increasing community engagement and clientele
  • Performed various cuts, trims and shaves using clippers, scissors and razors.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.

Barber

Judes Barbershop
Downtown/East Lansing
07.2018 - 12.2023
  • Providing hands on service to guests specialized needs and concerns
  • Continuing educational resources for product knowledge and trends
  • Razor services such as shaves, Beard Line-ups, and intricate design requests
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Assisted other barbers as needed during busy times or when short staffed.
  • Attended continuing education classes related to barbering techniques.

Hair Stylist

Sports Clips
Okemos, MI
07.2015 - 07.2018
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Performed scalp treatments to improve hair health and texture.
  • Trained new staff members on salon policies and procedures.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Traveled for franchise educational meetings.

Hair Stylist/Assistant Manager

Great Clips
Lansing, MI
02.2014 - 05.2015
  • Oversaw scheduling and staffing, optimizing team performance and service delivery
  • Implemented training programs that improved employee skills and customer service satisfaction
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Directed recruitment, hiring, and training of new staff members.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Cosmetology degree - Cosmetology

Regency Beauty College
Lansing
02-2014

Diploma -

Eastern High School
Lansing
05.2012

Skills

  • Highly motivated self-starter
  • Conflict Resolution
  • Effective Communication
  • Product Knowledge
  • Quick learner
  • Mentoring and training
  • Michigan licensed cosmetologist
  • Team collaboration

References

References available upon request.

Timeline

Barber

V’s Barbershop
12.2023 - Current

Barber

Judes Barbershop
07.2018 - 12.2023

Hair Stylist

Sports Clips
07.2015 - 07.2018

Hair Stylist/Assistant Manager

Great Clips
02.2014 - 05.2015

Cosmetology degree - Cosmetology

Regency Beauty College

Diploma -

Eastern High School

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Cheyenne Miller