Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHEYENNE MONDRAGON

New Albany,IN

Summary

Motivated and adaptable professional with over five years of experience in security, customer service, administrative support, and community care. Recently transitioned into Public Health, leveraging strong communication, empathy, and problem-solving skills to enhance patient interactions and health education initiatives. U.S. Air Force veteran with a proven track record of managing sensitive information and supporting diverse populations while upholding high standards of safety and professionalism. Currently pursuing a bachelor's degree in Public Health with a minor in Anthropology, eager to contribute to a part-time medical or administrative role that fosters patient support and expands hands-on experience in healthcare.

Overview

7
7
years of professional experience

Work History

DBIDS Pass & Registration Clerk

U.S. Air Force
Little Rock, AR
04.2022 - 07.2024
  • Managed and verified documentation for incoming/outgoing shipments and personnel access.
  • Handled sensitive information while maintaining compliance with DoD security procedures.
  • Responded to customer inquiries professionally and resolved issues promptly.
  • Trained new clerks on procedures, system operations, and customer service expectations.
  • Served as a point-of-contact for vendors and visitors needing access or status updates.
  • Issued identification cards, badges, and maintained accurate records in access-control systems.

Security Forces

U.S. Air Force
Little Rock, AR
07.2019 - 07.2024
  • Implemented access control and ID verification for restricted areas.
  • Conducted patrols to ensure safety and security of base facilities.
  • Provided customer service to visitors seeking directions, assistance, and information.
  • Escorted personnel for protective and safety-related purposes.
  • Supported emergency response needs as required.

Cashier / Sales Associate

Once Upon a Child
Louisville, KY
12.2017 - 05.2018
  • Provided customer service, cashier assistance, and sales support.
  • Tagged clothing, restocked inventory, and assisted with buying/selling items.

Cashier (Seasonal)

Five Below
Louisville, KY
11.2017 - 12.2017
  • Assisted customers at the register and restocked merchandise.

Education

Bachelor's Degree - Public Health

Bellarmine University
01-2027

Minor - Anthropology

Bellarmine University
Louisville, KY
01-2027

High School - ROTC

Seneca High School
01.2019

Skills

  • Client support
  • Access management
  • Medical office assistance
  • Data acquisition
  • Documentation & Recordkeeping
  • Senior Care / Patient Support
  • Military Experience
  • DoD Systems Experience
  • Organizational Skills
  • Program & Task Management
  • Communication
  • Problem-Solving
  • Adaptability
  • Team Collaboration
  • Problem-solving
  • Patient registration

Timeline

DBIDS Pass & Registration Clerk

U.S. Air Force
04.2022 - 07.2024

Security Forces

U.S. Air Force
07.2019 - 07.2024

Cashier / Sales Associate

Once Upon a Child
12.2017 - 05.2018

Cashier (Seasonal)

Five Below
11.2017 - 12.2017

High School - ROTC

Seneca High School

Bachelor's Degree - Public Health

Bellarmine University

Minor - Anthropology

Bellarmine University
CHEYENNE MONDRAGON