Cheyenne Paula Sauceda
Rialto,United States
Summary
Recognized for enhancing customer satisfaction through personalized service and effective conflict resolution. Committed to operational excellence by ensuring transaction accuracy and compliance with financial reporting standards. Strong organizational skills support efficient workflows and contribute to a positive environment for clients and team members.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Cashier
Toyota of Redlands
Redlands, United States
01.2022 - Current
- Delivered high value transactions using a POS system, including cash, credit, checks, and warranty-related internal pay-outs, following strict dealership audit protocols.
- Maintained high customer satisfaction by personalizing service and addressing individual customer needs.
- Resolved conflicts with customers and looked for opportunities to improve satisfaction.
- Computed complex customer repair bills with meticulous attention to detail.
- Compiled cashier data, balanced drawers, and prepared daily deposits to ensure accurate financial reporting.
- Drafted financial reports to assist senior staff in budget processes and facilitate informed decision-making.
- Generated financial, accounting or auditing reports and tables to support accounts payable and receivable processes.
- Maintained digital and physical filing systems for vehicle titles, and service records.
Team member
Bakers
Yucaipa, United States
06.2021 - 01.2022
- Exceeded health inspection score by strictly enforcing sanitation protocols and ServSafe hygiene standards.
- Mentored and trained crew members on POS systems, enhancing workflow efficiency.
- Identified process improvements and efficiency enhancement, resulting in time and cost savings for the organization.
- Met high volume of daily demands and challenging schedule.
- Executed policies and procedures for food safety, job duties and code of conduct to foster a safe environment for customers and team members.
Education
Associates - Business Administration
Riverside Community College
Riverside, CA 06.2019 - 05.2021
Skills
- Point of sale management
- Transaction accuracy
- Recordkeeping
- Decision-making
- Customer service
- Client engagement
- Conflict resolution
- Interpersonal communications
- Cross-functional collaboration
Timeline
Cashier
Toyota of Redlands
01.2022 - Current
Team member
Bakers
06.2021 - 01.2022
Associates - Business Administration
Riverside Community College
06.2019 - 05.2021