Cheyenne S. Powers
Charleston,SC
Summary
Advanced Emergency Medical Technician, Firefighter, and Field Training Officer (FTO) with extensive experience providing exceptional public service, conducting interviews, evaluating and mentoring employees, documenting sensitive information, making critical decisions under pressure, and maintaining accurate electronic records. Experienced in emergency management, disaster response, regulatory compliance, multi-agency coordination, and customer service during federally declared emergencies, including COVID-19 and Hurricane Helene deployments. Active-Duty Military Spouse with a demonstrated ability to adapt quickly to new environments, support diverse communities, and maintain professional excellence through multiple Permanent Change of Station (PCS) relocations. FEMA Incident Command System certified and currently completing a Bachelor of Arts in Public Health with a concentration in Emergency Management.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Advanced Emergency Medical Technician / Field Training Officer (FTO)
American Medical Response (AMR)
02.2020 - Current
- Serve as a Field Training Officer (FTO), conducting interviews with EMT trainees, mentoring new employees, and providing structured field training to ensure competency and compliance with agency standards.
- Evaluate trainee performance, complete training documentation, provide constructive feedback, and recommend successful completion of field training requirements.
- Provide emergency and non-emergency medical care while independently assessing situations and making time-sensitive decisions.
- Conduct patient interviews, verify critical information, document findings in electronic patient care records, and maintain strict confidentiality.
- Prepare accurate reports and ensure compliance with healthcare regulations and agency policies.
- Collaborate with hospitals, first responders, and public safety agencies during emergency operations.
- Selected for Emergency Response Team deployments supporting federally declared disasters.
Firefighter / Advanced EMT
Hampton Fire & Rescue
02.2021 - 08.2022
- Responded to fire, medical, and public safety emergencies while serving a diverse community.
- Prepared detailed incident documentation and communicated effectively with law enforcement, healthcare providers, and partner agencies.
- Conducted public education and fire prevention outreach while maintaining professionalism in high-stress situations.
Patient Care Technician (Emergency Department)
Tucson Medical Center
02.2019 - 02.2020
- Performed patient intake, collected medical information, maintained electronic records, and assisted physicians with clinical procedures.
- Worked in a fast-paced emergency department requiring attention to detail, confidentiality, and exceptional customer service.
Certified Nursing Assistant
Missouri Veterans Home
05.2017 - 02.2019
- Provided compassionate care while documenting patient information, monitoring vital signs, and supporting multidisciplinary healthcare teams.
Education
Bachelor of Arts - Public Health Emergency Management Concentration
American Public University System
10-2026
Skills
- Public Service & Customer Service
- Interviewing & Information Gathering
- Electronic Records Management & Documentation
- Report Writing & Attention to Detail
- Critical Decision-Making
- Emergency & Disaster Response
- Incident Command System (ICS/NIMS)
- Multi-Agency Coordination
- Regulatory Compliance
- Crisis Communication
Certification
- FEMA Emergency Management Institute Incident Command System (IS-100 through IS-800)
- Advanced Emergency Medical Technician (NREMT)
- Firefighter I & II
- Hazardous Materials Handling
- Basic Life Support (CPR/AED)
- Certified Coding Specialist Physician-Based Cert
- Pharmacy Technician Certification
Emergency Response Deployments
- COVID-19 Public Health Emergency: Deployed with AMR Emergency Response Team supporting testing operations, patient care, documentation, and coordination during the national public health emergency.
- Hurricane Helene Disaster Response: Deployed to Asheville, North Carolina, and Tampa, Florida, providing emergency medical support, coordinating with local, state, and federal partners, documenting patient encounters, and assisting disaster-affected communities.
Timeline
Firefighter / Advanced EMT
Hampton Fire & Rescue
02.2021 - 08.2022
Advanced Emergency Medical Technician / Field Training Officer (FTO)
American Medical Response (AMR)
02.2020 - Current
Patient Care Technician (Emergency Department)
Tucson Medical Center
02.2019 - 02.2020
Certified Nursing Assistant
Missouri Veterans Home
05.2017 - 02.2019
Bachelor of Arts - Public Health Emergency Management Concentration
American Public University System