Committed hard worker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Office Manager
Rusty Dusty Auto Glass
Dry Ridge
08.2023 - 08.2024
Managed daily office operations for a busy auto glass repair shop.
Coordinated schedules for technicians and customer appointments efficiently.
Oversaw inventory management for auto glass and related supplies.
Store Manager
Prime Communications AT&T
Walton
08.2020 - 08.2023
Managed daily store operations and ensured compliance with corporate policies.
Conducted daily store operations, including opening and closing procedures and cash handling.
Trained and developed team members to enhance customer service skills.
Recruited, trained and supervised new employees.
Oversaw inventory management processes to maintain optimal stock levels.
Analyzed sales data to identify trends and adjust strategies accordingly.
Coordinated promotional events to increase store visibility and customer engagement.
Conducted performance evaluations for staff to support career development initiatives.
Crew Trainer
McDonald's
Walton
08.2017 - 08.2020
Trained new crew members on operational procedures and customer service standards.
Instructed new team members on correct procedures for operations.
Conducted regular performance evaluations to ensure team adherence to quality standards.
Facilitated team meetings to discuss daily goals and improve communication among staff.
Shift Manager
McDonald's
Independence
08.2014 - 07.2016
Supervised team members during busy shifts to ensure efficient service.
Trained new employees on procedures and customer service standards.
Managed daily cash intake by counting out registers and tabulating profits.
Managed inventory levels and restocked supplies as needed throughout the day.
Ensure that food safety and quality met the standards
Education
Simon Kenton
Independence, KY
Some College (No Degree) - Business Administration
Gateway Community And Technical College
Florence, KY
Skills
Office management
Scheduling coordination
Inventory oversight
Team training and development
Time management
Attention to detail
Problem solving
Effective communication
Timeline
Office Manager
Rusty Dusty Auto Glass
08.2023 - 08.2024
Store Manager
Prime Communications AT&T
08.2020 - 08.2023
Crew Trainer
McDonald's
08.2017 - 08.2020
Shift Manager
McDonald's
08.2014 - 07.2016
Simon Kenton
Some College (No Degree) - Business Administration