Self motivated, diligent team member with 6 years of experience in providing excellent customer service. Eager to learn new challenges while establishing a positive workplace.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Charlottesville, VA
05.2023 - Current
Provided on-the-job training to new staff members
Ensured all safety and sanitation regulations were met throughout the shift
Greeted customers promptly and responded to questions
Processed credit card, cash, and check payments, ensuring all transactions were accurate
Counts money in all pharmacy and front store drawers at the beginning and end of shifts to ensure amounts were correct
Received shipments of merchandise and stocked shelves according to store requirements
Organized backroom areas, ensuring all items were properly stored and labeled
Opened and closed store in accordance with corporate policies and procedures
Housekeeper
Double Tree Hotel By Hilton
Charlottesville, VA
08.2022 - 04.2023
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
Cleaned bathrooms, including toilets, tubs, showers and sinks
Handled guests requests for extra linens, furniture and amenities such as soap, shampoo and toilet paper
Observed proper use of chemicals when cleaning various surfaces
Followed safety procedures when handling hazardous materials
Washed as well as folded comforters, blankets, sheets, towels and many more
Cleaned guests rooms in an allotted amount of time (15-30 minutes, depending on guest' stay)
Cashier /Customer Service Representative
Walmart
Charlottesville, VA
02.2022 - 08.2022
Greeted customers and answered any questions they had about stores products and services
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Cleaned and organized checkout areas, as well as around the store
Immediately informs MOD of any accidents, injuries or hazards
Balanced registers at the start and end of shifts
Backroom Associate
Sierra Trading Post
Charlottesville, VA
08.2021 - 01.2022
Ensured swift and easy checkout, following all cash handling procedures
Unloaded & sorted newly received inventory into appropriate storage areas
Bent, lifted, moved, and opened boxes of heavy merchandise
Properly placed clothes in the right department on display
Maintained a clean, neat and organized stockroom environment
Cashier/Stocker
Bed Bath & Beyond
Charlottesville, VA
05.2020 - 12.2020
Itemized & totaled customer purchases
Trained new associates on front end operations
Answered inquiries on products, pricing and availability
Processed damages, returns and exchanges
Zoned and stocked both hard & soft sides of the store
Fulfilled online orders
Cashier
Foodlion Grocery Store
Scottsville, VA
04.2019 - 05.2020
Scanned and bagged purchases in orderly fashion
Handled cash, card, and check transactions
Cleaned and organized front end
Retrieved carts and returned to cart pit throughout shifts
Education
High School Diploma -
Monticello High School
Charlottesville, VA
05-2020
Certificate - Cosmetology
Charlottesville Albemarle Technical Center (CATEC)
Charlottesville, VA
05-2020
Skills
Customer-Oriented/great customer service
Workplace Safety
Money Handling
Time management skills
Cleaning and sanitizing/Organization
De-Escalation
Creativity
Meticulous
Leadership
Active listening
New Hire Training
References
References available upon request.
Timeline
Shift Supervisor
CVS Pharmacy
05.2023 - Current
Housekeeper
Double Tree Hotel By Hilton
08.2022 - 04.2023
Cashier /Customer Service Representative
Walmart
02.2022 - 08.2022
Backroom Associate
Sierra Trading Post
08.2021 - 01.2022
Cashier/Stocker
Bed Bath & Beyond
05.2020 - 12.2020
Cashier
Foodlion Grocery Store
04.2019 - 05.2020
High School Diploma -
Monticello High School
Certificate - Cosmetology
Charlottesville Albemarle Technical Center (CATEC)