Cheyenne Steward
Marlton,NJ
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
7
7
years of professional experience
Work History
Travel Dental Assistant
Dental Arts Group
05.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Medical Biller and Coder
Greentree Periodontics
01.2022 - 05.2024
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Treatment Coordinator
Staffordshire Group
01.2021 - 01.2022
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
Medical Receptionist
Simply Beautiful Smiles
01.2020 - 01.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Dental Receptionist
Allied Dental of Old Bridge
01.2018 - 12.2019
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Education
Medical Billing/ Coding / HIT
Penn Foster Career School
Scranton, PA07.2024
High School Diploma -
Penn Foster Career School
Scranton, PA06.2016
Skills
- HIPAA Compliance
- Payment posting
- Insurance Verification
- ICD-10 Proficiency
- CMS-1500 Form Completion
- Patient account management
- Medicare and Medicaid Billing
- Claim submission
- Diagnostic Coding
- Public speaking skills
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Problem Resolution
Timeline
Travel Dental Assistant
Dental Arts Group
05.2024 - Current
Medical Biller and Coder
Greentree Periodontics
01.2022 - 05.2024
Treatment Coordinator
Staffordshire Group
01.2021 - 01.2022
Medical Receptionist
Simply Beautiful Smiles
01.2020 - 01.2022
Dental Receptionist
Allied Dental of Old Bridge
01.2018 - 12.2019
Medical Billing/ Coding / HIT
Penn Foster Career School
High School Diploma -
Penn Foster Career School
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