Cheyenne Tubb
Longview
Summary
Cheyenne Tubb is a sales professional who builds real relationships and lets the results follow - ranking top 10 store-wide at Dillard's, top 3 in sales, credit applications, and units sold for multiple consecutive quarters, and top 2 district-wide at Just Smoke for upselling and repeat business. Deeply connected to the Longview community through ongoing involvement in local arts and cultural events, she brings genuine local credibility that helps build trust quickly with area businesses and residents alike. She's comfortable working the phones, handling objections with confidence, and following up consistently because she genuinely cares whether a customer comes back - and she has a track record of learning detailed, complex product and catalog information well enough to explain it clearly, a skill that translates directly to helping local businesses understand advertising and media packages.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Sales Associate
Dillard's, Inc.
Longview
02.2026 - Current
- Ranked top 10 store-wide across every major performance category, and top 3 in sales goals, credit applications, and units sold for multiple consecutive quarters.
- Ranked consistently among top performers company-wide in customer follow-up tracking, achieving high rates of follow-up calls and confirmed second appointments by phone or text.
- Developed personal rapport with customers, enhancing customer experience and driving repeat sales.
- Resolved customer issues and processed transactions efficiently, maintaining smooth department operations during peak hours.
Store Associate
Just Smoke
Longview
07.2025 - 02.2026
- Ranked top 2 in the district for upselling and repeat customers throughout her tenure, a result confirmed directly by the District Manager.
- Trusted to run full store operations independently, including opening, closing, cash handling, and inventory, without oversight.
- Grew a loyal customer base through genuine, welcoming service and thoughtful product recommendations.
- Maintained accurate, organized inventory to prevent shrinkage and keep operations tight.
Customer Service Rep & Quality Control Inspector
Inzer Advanced Designs
Longview
03.2025 - 07.2025
- Guided customers through product catalogs and warehouse distribution processes via phone, email, and in-person interactions, enhancing customer understanding and satisfaction.
- Reviewed finished products in quality control to ensure compliance with company standards, contributing to customer satisfaction and product quality.
- Ensured accuracy of production and reporting data through consistent data entry, supporting operational efficiency and informed decision-making.
Server
The Mighty Crab
Longview
02.2024 - 07.2024
- Managed multiple tables during high-volume shifts, ensuring calm and attentive service for each guest.
- Coordinated with kitchen and host staff to maintain smooth service during busy periods.
- Handled cash and POS transactions, accurately reconciling receipts each shift without errors.
Education
High School Diploma -
Kilgore High School
Kilgore, TX05-2022
Skills
- Sales performance
- Customer follow-up
- Upselling
- Cross-selling
- Repeat customer development
- Objection handling
- Closing support
- Phone communication
- Learning complex product information
- Explaining complex information clearly
- POS systems
- Cash handling
- Transaction accuracy
- Store operations management
- CRM systems
Certification
- CPR Certified
- TABC Certified
- Food Handler Certification
- Valid Driver's License
- Authorized to work in the U.S. for any employer
Community Service
Active participant in Longview arts and cultural festivals and local celebrations, including performances with ArtsView, contributing to strong regional relationships and name recognition throughout the community.
Timeline
Sales Associate
Dillard's, Inc.
02.2026 - Current
Store Associate
Just Smoke
07.2025 - 02.2026
Customer Service Rep & Quality Control Inspector
Inzer Advanced Designs
03.2025 - 07.2025
Server
The Mighty Crab
02.2024 - 07.2024
High School Diploma -
Kilgore High School