Kianna Chin
Garden City
Summary
Dedicated and compassionate healthcare professional with a strong background in patient care and medical support. Highly skilled in efficiently managing clinical tasks while fostering positive relationships with both patients and staff. Committed to providing high-quality care and continuously improving skills through ongoing education and training. Excited to contribute to a dynamic medical team and make a meaningful impact in improving patient outcomes.
Overview
10
10
years of professional experience
Work History
Volunteer
St. Luke's Outpatient Center
06.2023 - Current
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Cashier Specialist
Adidas
11.2019 - Current
- Process special actions, including returns and payment reversals, ensuring accuracy and efficiency
- Assist customers with purchases, locate items, and enroll them in loyalty programs to enhance satisfaction and retention
- Conduct point-of-sale transactions, managing cash, checks, and credit purchases and refunds
- Organize and restock merchandise in front lanes to optimize product visibility and sales
- Address customer inquiries regarding store policies to foster positive shopping experiences
- Educate customers on promotions to increase sales and engagement
Volunteer
Mount Sinai
01.2023 - 02.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Sales Representative / Customer Service
Nike Factory Store
04.2015 - 10.2019
- Delivered accurate information on promotions, products, and customer programs, contributing to high retention rates
- Maintained visually appealing merchandise displays and organized store layouts to enhance the shopping environment
- Assisted customers with purchases and inquiries, promoting loyalty through effective service
- Improved operational efficiencies by managing inventory, transactions, and pricing requests
Customer Service Associate
The Money Store
06.2014 - 03.2016
- Demonstrated strong sales ability and interpersonal skills to effectively engage customers
- Handled phone inquiries, took messages, and directed calls to appropriate personnel
- Explained product offerings, pricing, and packages while addressing customer questions and concerns
- Conducted cold calling to build and maintain a robust sales pipeline
Education
Bachelor In Medical Laboratory Science -
Long Island University
Greenvale, NYAssociate's In Liberal Arts - Liberal Arts
Nassau Community College
Garden City, NY06.2022
High School Diploma -
Longwood High School
Middle Island, NY06.2014
Skills
- Product Upselling
- POS Systems Proficiency
- Cash Drawer Management
- Stocking and Replenishing
- Customer Service Excellence
- Strong Listening Skills
- Detail-Oriented
- MS Office Suite Proficiency
- Excellent Work Ethic
Timeline
Volunteer
St. Luke's Outpatient Center
06.2023 - Current
Volunteer
Mount Sinai
01.2023 - 02.2023
Cashier Specialist
Adidas
11.2019 - Current
Sales Representative / Customer Service
Nike Factory Store
04.2015 - 10.2019
Customer Service Associate
The Money Store
06.2014 - 03.2016
Bachelor In Medical Laboratory Science -
Long Island University
Associate's In Liberal Arts - Liberal Arts
Nassau Community College
High School Diploma -
Longwood High School
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