Cheyenne Welch
Albrightsville,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Beverage Shift Manager
Mount Airy Casino
Mount Pocono, Pennsylvania
08.2026 - Current
- Supported beverage shift operations across Mount Airy Casino bars and service areas.
- Assisted bartenders, servers, and support staff during assigned casino shifts.
- Checked beverage service standards for compliance with casino policies and regulations.
- Completed inventory checks, product restocking, and supply transfers for beverage outlets.
- Handled shift handoffs, staffing changes, and urgent service issues.
Bartender/Bar Manager
Boulder View Tavern
Lake Harmony, PA
07.2019 - 05.2026
- Managed daily bar operations and staff scheduling to enhance service delivery.
- Oversaw inventory management and ordering of bar supplies to ensure uninterrupted service.
- Developed creative cocktail menus to elevate customer experience.
- Trained and mentored new bartenders on service standards to ensure quality.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Coordinated with vendors for timely delivery of products and services.
Bartender
Pocono Brewery Co
Swiftwater, PA
01.2019 - 07.2019
- Mixed cocktails and crafted beverages tailored to diverse customer preferences, enhancing guest satisfaction.
- Crafted specialty cocktails and beverages using fresh, local ingredients.
- Delivered exceptional customer service in a fast-paced brewery environment, fostering repeat business.
- Maintained cleanliness and organization of the bar area and equipment.
- Managed cash register and Point of Sale (POS) system for efficient transactions and accurate handling of cash.
Education
High School Diploma -
KEYPORT HIGH SCHOOL
Keyport, NJ06.2013
Horticulture & Greenhouse Management -
MONMOUTH COUNTY CAREER CENTER
Freehold, NJ06.2013
Skills
- Mixology techniques
- Beverage knowledge
- Inventory management
- Customer resolution
- Vendor coordination
- Leadership experience
- Training and mentoring
- Communication skills
- Interpersonal skills
- Problem-solving
- Multitasking
- Computer skills
Certification
RAMP CERTIFIED, Horticulture & Greenhouse Management
Timeline
Beverage Shift Manager
Mount Airy Casino
08.2026 - Current
Bartender/Bar Manager
Boulder View Tavern
07.2019 - 05.2026
Bartender
Pocono Brewery Co
01.2019 - 07.2019
High School Diploma -
KEYPORT HIGH SCHOOL
Horticulture & Greenhouse Management -
MONMOUTH COUNTY CAREER CENTER