Jeremy Madera
East Lyme
Summary
Dynamic beverage manager with extensive expertise in creative mixology and customer service. Proven leadership in staff training and operational efficiency, enhancing guest experiences through innovative drink menus and seasonal promotions. Effective in inventory management and scheduling, ensuring optimal bar operations.
Overview
12
12
years of professional experience
Work History
Beverage Manager
374 Kitchen + Cocktails
Niantic
03.2024 - Current
- Developed innovative beverage menu to enhance guest experience.
- Conducted tastings to select high-quality ingredients for cocktails.
- Created seasonal promotions to attract new customers and retain guests.
- Supervised bar staff by scheduling shifts, assigning tasks, providing guidance, and monitoring performance to ensure smooth operations.
- Trained staff on beverage preparation and service techniques.
- Managed inventory and ordered supplies for optimal stock levels.
- Assisted servers with specialty drinks orders by preparing on-demand items promptly to enhance service speed.
- Created employee schedules to maintain coverage during peak times while optimizing labor costs.
Territory Sales Representative
Craft Beer Guild Distributing
North Haven
12.2021 - 12.2023
- Developed and implemented sales strategies to increase territory revenue.
- Identified potential customers, evaluated their needs and created customized solutions.
- Cultivated relationships with local bars and restaurants for product placement.
- Promoted brand awareness through effective communication of product features and benefits.
- Attended industry events to network and promote brand awareness effectively.
- Conducted market research to identify emerging trends in craft beer preferences.
- Provided feedback from clients to improve service and product offerings consistently.
- Created value propositions tailored to individual clients' business needs.
Bartender
Bacari Social
Westbrook
09.2020 - 04.2021
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Capitalized on opportunities such as an in-house mixology master class to advance operations and beverage knowledge, enhancing customer service with refined and current expertise.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Recruited, hired, and trained staff on bar practices and customer service standards to enhance overall service quality.
- Trained staff and oversaw operations to resolve issues and elevate customer service experience.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Ensured timely replenishment and organization of alcoholic beverages to support efficient bar operations.
- Reduced inventory costs by evaluating and streamlining vendor selection process.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed a special drink and cocktail menu.
Lead Bartender
Rosso Vino
Branford
09.2020 - 04.2021
- Increased bar revenue through development and marketing of featured cocktails.
- Created signature cocktails that enhanced bar marketing efforts and drove profit growth.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Maintained a presentable and well-stocked bar to ensure customer satisfaction.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited and trained bartenders and barbacks while scouting and auditioning performers for special events.
Lead Bartender
Soho House New York
Brooklyn
05.2018 - 11.2020
- Supervised bar team during service, ensuring smooth operations and high service standards.
- Poured and prepared mixed drinks and executed a consistently high level of service in a corporate/upscale setting.
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
- Implemented drink prep procedures that accounted for allergies and dietary restrictions.
- Reduced waste by adhering to strict recipes and drink measurement protocols, ensuring cost efficiency.
- Maintained a clean, well-stocked bar to meet customer needs while efficiently setting up and breaking down multiple stations per shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Bartender
The Crown Inn
Brooklyn
06.2018 - 04.2019
- Created four signature cocktails that enhanced bar marketing brand and boosted profits.
- Established drink prep procedures for high-volume, close-knit neighborhood bar.
- Managed register operations and generated daily sales reports to track inventory usage.
Lead Bartender
Moxie
Madison
11.2014 - 03.2018
- Designed special drink and cocktail offerings, curating four seasonal cocktail menus.
- Implemented drink prep procedures that minimized waste while preparing syrups, shrubs, and juices.
- Collaborated with managers to coordinate special events and promotions, enhancing customer engagement.
- Oversaw bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers to ensure optimal stock levels.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
High School Diploma -
The Morgan School
Clinton, CTSkills
- Mixology Techniques
- Creative Mixology
- Bar Menu Planning
- Monitoring Alcohol Consumption
- Wine Knowledge
- Bar logistics
- Supply and Inventory Maintenance
- Staff Training
- Team Management
- Cleaning and Sanitizing
- Engaging Customers
- Guest service
- Mixology methods
- Teamwork and Professionalism
- Bar procedures
Timeline
Beverage Manager
374 Kitchen + Cocktails
03.2024 - Current
Territory Sales Representative
Craft Beer Guild Distributing
12.2021 - 12.2023
Bartender
Bacari Social
09.2020 - 04.2021
Lead Bartender
Rosso Vino
09.2020 - 04.2021
Bartender
The Crown Inn
06.2018 - 04.2019
Lead Bartender
Soho House New York
05.2018 - 11.2020
Lead Bartender
Moxie
11.2014 - 03.2018
High School Diploma -
The Morgan School