Cheyenne Whitlock
Los Angeles,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Freelance Creative Director
Self-employeed
03.2020 - Current
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
Security Officer
Allied Universal Security Services
12.2021 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Customer Service Cashier
Style Delivers
04.2019 - 05.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Sales Manager
Macys Department Store
11.2015 - 02.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
Macys Department Store
12.2015 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Music
Los Angeles Trade Technical College
Los Angeles, CA06.2025
High School Diploma -
Crenshaw High School
Los Angeles, CA06.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Multi-tasking strength
- Problem-Solving
Timeline
Security Officer
Allied Universal Security Services
12.2021 - 02.2024
Freelance Creative Director
Self-employeed
03.2020 - Current
Customer Service Cashier
Style Delivers
04.2019 - 05.2020
Sales Associate
Macys Department Store
12.2015 - 08.2016
Sales Manager
Macys Department Store
11.2015 - 02.2018
Bachelor of Arts - Music
Los Angeles Trade Technical College
High School Diploma -
Crenshaw High School
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