Cheyenne Wortman
Salt Lake City,Utah
Summary
Dedicated and empathetic CNA offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Team Assistant
Envision Home Health And Hospice
12.2023 - Current
- Streamlined team communication by implementing efficient scheduling and task management systems.
- Enhanced team productivity with effective organization of files and documents for patients.
- Collaborated proactively with other healthcare professionals to ensure comprehensive patient care plans were effectively executed.
- Enhanced patient care by providing timely and accurate updates to medical staff regarding patient status.
Medical Assistant
Tonopah Primary Care
01.2023 - 05.2023
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Medical Coordinator
Aspiro Wilderness Therapy
03.2022 - 11.2022
- Processed medication ordering and packing for weekly dosages.
- Provided family on updates on how their child was doing in our program regarding medical issues.
- Processed meticulous documentation related to new admissions.
- Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
CNA Coordinator
Suncrest Hospice
01.2020 - 03.2022
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Customer Service Supervisor
Sportsman’s Warehouse
07.2014 - 12.2017
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Provided day-to-day leadership to cultivate environment that exemplified company values.
- Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.
- Assessed team member performances by delivering one-on-one coaching to promote better service.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received deliveries, scanned packages and updated orders in internal database.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Used pallet jacks to move items to and from warehouse locations.
Education
Current BLS License
High School Diploma -
Taylorsville High School
Taylorsville, UT05.2014
Skills
- Able to Lift 50 Pounds
- HIPAA Compliance
- Understands medical procedures
- Excellent with safety procedures
- Specimen Handling Protocols
- Quality Control Procedures
- Project Coordination
- Scheduling and Calendar Management
- Staff Supervision
- Team Oversight
- Team Leadership
Timeline
Team Assistant
Envision Home Health And Hospice
12.2023 - Current
Medical Assistant
Tonopah Primary Care
01.2023 - 05.2023
Medical Coordinator
Aspiro Wilderness Therapy
03.2022 - 11.2022
CNA Coordinator
Suncrest Hospice
01.2020 - 03.2022
Customer Service Supervisor
Sportsman’s Warehouse
07.2014 - 12.2017
Current BLS License
High School Diploma -
Taylorsville High School
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