Cheyenne Hall
Albuquerque
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unemployed
Planned Career Break
09.2023 - 05.2024
- Successfully managed to finish my Associates and Bachelors degree programs at Strayer University, showcasing dedication and commitment to personal and professional growth
- Devoted 3 months to studying and excelling at obtaining RN Licensure
Warranty Administrator
Frisco Chrysler Dodge Jeep Ram
09.2021 - 08.2023
- Maintained a100% compliance rate with dealer and manufacturer criteria by thoroughly reviewing all warranty paperwork
- Reconciled warranty receivables with high accuracy resulting in timely payments from the dealership accounting department
- Collaborated with parts manager/director, service manager/director, shop foreman, and service team to accurately rectify and prepare completed service repair orders for warranty claim reimbursement to maintain Premium Dealer Status
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
Contract Labor File Clerk
Frisco Chrysler Dodge Jeep Ram
07.2017 - 12.2019
- Implemented a new filing system resulting in a decrease in misplaced files and improved file retrieval time for service technicians and warranty administrator
- Collaborated with team to audit service and warranty paperwork for warranty claims and to ensure that the service is performed promptly
- Assisted with document scanning and imaging projects to support accurate file back-up.
Office Assistant
Mark Moon Farmers Insurance Agency
06.2015 - 06.2017
- I worked with the agent to establish and meet marketing goals and understand the agent’s role and office logistics
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- I processed and reviewed insurance documentation, ensuring all documents were complete
- I also filed and maintained customer insurance files
Education
Bachelors - Business Administration, Management
Strayer University
12.2023
Associates - Business Administration, Management
Strayer University
09.2022
Associates - Nursing
North Central Texas College
Gainesville, Texas12.2019
Skills
- Organizational skills
- Time management
- Filing management
- Customer service
- Meticulous attention to detail
Certification
- Registered Nurse License
- New Mexico Board of Nursing
- Basic Life Support Certification (BLS)
Timeline
Unemployed
Planned Career Break
09.2023 - 05.2024
Warranty Administrator
Frisco Chrysler Dodge Jeep Ram
09.2021 - 08.2023
Contract Labor File Clerk
Frisco Chrysler Dodge Jeep Ram
07.2017 - 12.2019
Office Assistant
Mark Moon Farmers Insurance Agency
06.2015 - 06.2017
Associates - Business Administration, Management
Strayer University
Associates - Nursing
North Central Texas College
- Registered Nurse License
- New Mexico Board of Nursing
- Basic Life Support Certification (BLS)
Bachelors - Business Administration, Management
Strayer University
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