Resourceful Specialist offering expertise in problem-solving, data analysis, inventory management, and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Hi, I’m
Cheyenne Thompson
Junior Data Analyst
Huntington Beach,CA
Summary
Overview
13
years of professional experience
Work History
IKEA Costa Mesa
Kitchens Specialist
02.2019 - Current
Job overview
- Proficient in the use of Salesforce for updating client plans, communicating with installation services, adding and adjusting appointments.
- Adapted to be able and willing to use virtual TEAMS meetings to give clients a comfortable planning experience from the comfort of their homes.
- Assists coworkers in training and encourages them to take planning appointments and make profitable sales.
- Maintained the highest conversion in sales for the department in tertial 1 at 56%, above average for the year at 43%.
- Developed and managed relationships with key clients and partners to drive growth.
- Gathered, organized and input information into Excel.
- Evaluated customer needs and feedback to drive product and service improvements.
IKEA Costa Mesa
Interim Inventory Specialist
02.2019 - 05.2021
Job overview
- Performed scheduled inventory counts and supply audits.
- Entered information into the main database to update status reports, familiarizing myself with GADD reports.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity. (SLM)
- Participated in physical inventory counts to keep information accurate and current resulting in finding lost of inventory amounts of over $20,000.
- Investigated and resolved variances with inventory records.
- Researched inventory-related discrepancies and made appropriate adjustments in inventory database.
- Demonstrated great communication and teamwork skills with staff members involved in counting and accountability.
Huntington Beach Harley-Davidson
Stock Room and Shipping Manager
02.2017 - 02.2019
Job overview
- Investigated stock declines to find solutions in better physical inventory management and organization.
- While monitoring daily inventory counts for entire departments, I tracked theft and inventory declines and collaborated with management to fix theft issues.
- Adjusted inventory database according to daily, weekly, and monthly inventory reports.
- Compared back logs with prior inventory reports to work with merchandising teams in comparing sales statistics on both popular and slow-moving products.
- Implemented a relabeling sequence to minimize merchandise being rung up incorrectly.
- Investigated and compared missing and similar parts to expose oversold merchandise and compared patterns behind missing product.
Surf City Harley-Davidson
Assistant Store Manager
08.2010 - 02.2017
Job overview
- Ensured high levels of customers satisfaction through excellent customer service.
- Assisted store manager with various projects.
- Ensured compliance with policies and procedures.
- Monitored daily operations and overall conditions of the store.
- Maintained outstanding store condition and visual merchandising standards.
- Awarded the CIM Platinum Award in 2013 & 2015 in recognition of my commitment to inventory management.
Education
Google Career CertificatesOnline
Certification Program from Data Analytics
2023
University Overview
Skills
- Proficient in SQL, Excel, Google Sheets
- Team Building and Management
- Investigative Approach
- Shipping and Receiving
- Time Management
- Friendly, Positive Attitude
Timeline
Kitchens Specialist
IKEA Costa Mesa
02.2019 - Current
Interim Inventory Specialist
IKEA Costa Mesa
02.2019 - 05.2021
Stock Room and Shipping Manager
Huntington Beach Harley-Davidson
02.2017 - 02.2019
Assistant Store Manager
Surf City Harley-Davidson
08.2010 - 02.2017
Google Career Certificates
Certification Program from Data Analytics
Similar Profiles
Michelle CerdaMichelle Cerda
Facilities Specialist at IKEA Costa MesaFacilities Specialist at IKEA Costa Mesa
Suzanne BennettSuzanne Bennett
Sales Design Leader at IKEA- Long Beach Plan and Order PointSales Design Leader at IKEA- Long Beach Plan and Order Point
Michael LarsonMichael Larson
Registered Nurse at College Hospital Costa MesaRegistered Nurse at College Hospital Costa Mesa
Grace ScottGrace Scott
Retail Store Manager at Sunny DaysRetail Store Manager at Sunny Days
Nicholas LanhamNicholas Lanham
Maintenance Deckhand at SoCal Ship ServicesMaintenance Deckhand at SoCal Ship Services