Cheylynn D. Smith
Youngstown,OH
Summary
Dedicated and compassionate professional with strong experience in customer service, childcare, and caregiving. Previously employed at Wendy’s, where excellent customer service and teamwork were essential, and at a daycare, where patience, responsibility, and the ability to engage with children were daily priorities. From February 2020 to February 2025, served as a full-time caregiver for grandmother with dementia, providing personal care, emotional support, and assistance with daily living needs, strengthening empathy, patience, and adaptability.
Demonstrated leadership and collaboration throughout school involvement as a Link Leader, helping mentor and guide new students, and as Captain of the Dance Line, managing responsibilities, motivating peers, and fostering teamwork.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bright Star Daycare
Bright Star Daycare
06.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Cashier
Wendys Fast Food
02.2024 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
High School Diploma -
Austintown Fitch High School
Youngstown, OH05-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Organizational skills
- Verbal communication
- Active listening
- Computer skills
- Time management
- Excellent communication
- Decision-making
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 13 Dancers.
- Violinist of 8 Years.
- Link Crew Leader helping incoming freshman in High School.
Certification
Certified Adult/Child/Infant First Aid CPR, Red Cross - 6/11/2025 - 6/11/2027
Timeline
Bright Star Daycare
Bright Star Daycare
06.2025 - 08.2025
Customer Service Cashier
Wendys Fast Food
02.2024 - 09.2024
High School Diploma -
Austintown Fitch High School
Similar Profiles
Aprille-Joie McDermottAprille-Joie McDermott
Daycare Assistant at Star Bright DaycareDaycare Assistant at Star Bright Daycare
Danielle BarnetDanielle Barnet
Early Childhood Educator at Star Bright DaycareEarly Childhood Educator at Star Bright Daycare
Claudia AquinoClaudia Aquino
Daycare Owner/Operator at Bright Beginnings DaycareDaycare Owner/Operator at Bright Beginnings Daycare
Tyler CardonaTyler Cardona
Primary Teacher at Stambaugh Charter AcademyPrimary Teacher at Stambaugh Charter Academy
Keara BellKeara Bell
STNA at Windsor House Inc.STNA at Windsor House Inc.