Chi Amaka Idoko
Dallas,TX
Summary
Healthcare Information Technology Consultant experienced in supporting and implementing enterprise EMR systems across diverse healthcare environments. Delivered go-live support, workflow optimization, and end-user training on Epic and Meditech platforms, enhancing operational efficiency and user satisfaction. Focused on contributing to team success while fostering continuous learning and professional growth.
Overview
1
1
Language
1
1
Certification
13
13
years of professional experience
Work History
Epic Go Live
Northwell Health
- Facilitated the operational support for Radiant and Beaker modules to enhance workflow.
- New York 2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Epic Go Live
UPMC Health
- Assisted with Beaker modules in MedSurg ICU
- Pennsylvania 2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Epic Cadence Go Live
Broward Health
- Facilitated patient registration and scheduling processes efficiently.
- Provided direct support to colleagues during patient care activities.
- Supported front desk staff in patient registration and scheduling, enhancing workflow efficiency
- Assisted nurses with preference setup to ensure optimal patient care
- Verified patient coverage electronically and added guarantor accounts, streamlining front desk operations
- Florida
EPIC Go Live *Float* (Most Modules)
Houston Memorial Herman
- Escalated unresolved end user security issues to ensure timely resolution and maintain compliance.
- Educated and assisted clinicians in documenting encounters, managing In-basket, and optimizing orders and preference lists for improved workflow.
- Provided at-the-elbow and over-the-shoulder support to physicians, nurses, and technologists in Interventional Radiology on X-Ray, CT scan, and interventional procedures to enhance patient care.
- Managed project timelines for 2024 initiatives.
Epic Go-Live – Beacon
RWJB
- Documented Flowsheet and patient point of care tests for physicians and nurses.
- Assisted nurses in patient transfer documentation in Epic
- Supported clinicians in navigating clinical workflows on Hyperspace.
- Assisted the Physicians and nurses to create their Patient list.
- Supported Physicians and Nurses in Med Reconciliation during admissions, transfers, and discharges.
- Provided support in New Jersey clinical environment
EPIC Inpatient GO LIVE (ASAP)
- Assisted Physicians with creating smart sets, preference list and smart phrases
- Provided Epic Go-live support to physicians and Nurses
- Provided support for the ED physicians and nurses
- Supported nurses on how to properly work with a specific navigator on how to arrive and discharge a patient, discharge planning and patient education
- Assisted in transfer of patient from the ER to the Floor
Epic Inpatient Go live (Radiant)
Montefiore Medical Center
- Worked with Radiologist on protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list
- Worked with Radiologist on protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list
- Trained radiologists, cardiologists, IR nurses, IR techs, technologists, vascular techs, managers, and front desk personnel on security setup and navigation of hyperspace environment, ensuring smooth operation during go-live.
- Assisted physicians in managing patient information through departmental systems, facilitating physician and medication orders, signing and releasing orders, and preparing notes and study reviews with smart sets and links.
- Conducted pre-go live testing of the Radiant system to ensure functionality and readiness for deployment.
- (wave 4)
Epic Analyst
Experis
Remote
02.2025 - Current
- Collaborated with healthcare teams to gather requirements for Epic system enhancements.
- Analyzed clinical workflows to identify system optimization opportunities.
- Managed data integrity and accuracy across multiple Epic modules.
- Developed training materials and conducted user training sessions on Epic applications.
Epic Go-Lives
01.2014 - Current
- Modules/Specialties include:
- Epic Inpatient, ClinDoc/CPOE, Cadence, Radiant, Beaker, Willow, Cupid, Anesthesia, ASAP, ADT/Prelude
- Meditech Expanse Trainer
- Cerner Ambulatory PowerChart, Power Note, Power Order, E-prescribing
- Epic Credentialed Trainer (Ambulatory, Cadence,)
San Antonio & Louisiana
02.2025 - 03.2025
- Participated in Epic Inpatient go-live.
- Assisted Physicians and Nurses in documenting Flowsheet, patient point of care test.
- Assisted nurses in patient transfer documentation in Epic
- Efficiently supports clinicians to navigate through their clinical workflow on the hyperspace.
- Assisted the Physicians and nurses to create their Patient list.
- Assisted the Physicians and Nurses with Med Reconciliation through admission, transfer and discharge navigator.
Epic Go-Live – Beaker
Houston Memorial Hermann
05.2024 - 05.2024
- Supported Physicians, Nurses, Phlebotomists and all Lab staff on Beaker.
- Supported physicians, nurses, phlebotomists, and lab staff in using Beaker effectively.
- Clinical documentation using DocFlowsheet
- Provided support with MAR documentation
- Taught nurses how to document a care plan and patient education
- Assisted with placing orders on the Preference List that the clinical staff uses regularly
University Hospitals Ohio
09.2023 - 11.2023
- Created custom templates for Providers and Specialist
- Assisted the clinical staff in review bed placement order and assigning bed to the patient
- Provided one-to-one training for the bed management staff in the hospital
- Help with reconciling issues with the bed assignment to the hospital patient (Shortage, lack of bed
Epic Go-Live (Optime/Anesthesia)
03.2023 - 03.2023
- Provided Go Live Support to Surgeons/Anesthesiologist
- Created custom Macros, SmartText, SmartPhrases
- Assisted clinic managers in scheduling cases
- Monitored and supported end users in resolving issues with navigation, troubleshooting, orders, patient plan care information, keyboard key combinations, efficient Epic Care
- Educated and assisted the providers, nurses and medical assistants on how to document encounters, manage their In-basket, orders, preference list and efficient use of their SmartSets.
- Taught providers how to effectively use CPOE -Order Entry and Order Sets.
- Assisting Nurses with performing patient clinical documentation such as Allergies, Care Plan, Home Med, Vaccine Admin site and dosage, Vital Sign, Medical History, I/O, Immunization Records, IV assessment, Restraint, Vaccine Administration Q Shift MAR, Mar Handoff, Patient activity, safety and care, Teaching assessment and data screen
Epic Go-Live (Cadence/providers)
Advent Health
11.2022 - 12.2022
- Facilitated medication reconciliation for physicians, ensuring accurate and timely patient medication management.
- Guided physicians in completing documentation for brief op and op notes in hyperspace, enhancing record accuracy.
- Assisted Physicians on how to document encounter, managed their In-basket, orders, preference list, and efficient uses of Smart sets.
- Assisted Medical Assistant and Nurses in viewing their schedule, review patient's chart, placing orders, charting tools and responding to messages in their In-basket.
- Assisted Medical Assistant and Nurses in viewing their schedule, reviewing patient's chart, placing orders, charting tools and responding to messages in their In-basket.
- Guided physicians in documenting encounters and managing their In-basket and orders.
- Assisted on one on one training for MA that needed more training
- Worked in Tampa, Florida, providing support to clinical staff.
UNC Highpoint Go Live
05.2016 - 05.2016
- Highpoint NC
Epic Cadence / Ambulatory
Montefiore Medical center
07.2015 - 07.2015
- Provided go-live elbow support for physicians and front desk in both ambulatory and cadence for different clinics
- Assisted front desk with scheduling patient appointments to ensure efficient workflow.
- Processed co-payments and fees from patients to ensure accurate financial transactions.
- Assisted front desk with patient arrivals to ensure smooth check-in processes.
- Help front desk in the arrival of patients
- Guided physicians in selecting, viewing, submitting, entering, and saving orders to ensure accurate order management
- Collection of co-pay and fees
- (Neuro psychology)
Meditech V5.66 Physician Go-live Support
Beebes Medical Center
02.2014 - 02.2014
- Collaborated with clinicians to support successful implementation of key hospital initiatives, including CPOE
- Facilitated integration and upgrade projects for Meditech system, addressing information-related issues
- Delivered first-level support for issues, serving as resource to help desk and providing on-call application support during off hours
- Supported end users on new and upgraded applications including new hire orientation
- Works closely with various hospital departments and physician practices to maximize the efficiency and use of Meditech systems
- Handled requests for system enhancements or modifications.
- Provided support in Eureka, CA
Epic Cadence Go Live
University Hospital Newark
01.2014 - 01.2014
- Assisted nurses in registering new and existing patients to streamline patient intake processs
- Assisted nurses on how to identify order status icons
- Guided nurses in navigating workflows to enhance efficiency in patient care
- Supported nurses in creating favorite lists to improve accessibility of frequently used resourcess
- Assisted in creating favorite list
- Provided support to healthcare operations in New Jersey
Education
Master of Business Management -
Kennesaw University
Skills
- Positive demeanor
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Epic module configuration
- Teamwork and collaboration
- Issue resolution
Certification
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
Languages
English
Full Professional
Timeline
Epic Analyst
Experis
02.2025 - Current
San Antonio & Louisiana
02.2025 - 03.2025
Epic Go-Live – Beaker
Houston Memorial Hermann
05.2024 - 05.2024
University Hospitals Ohio
09.2023 - 11.2023
Epic Go-Live (Optime/Anesthesia)
03.2023 - 03.2023
Epic Go-Live (Cadence/providers)
Advent Health
11.2022 - 12.2022
UNC Highpoint Go Live
05.2016 - 05.2016
Epic Cadence / Ambulatory
Montefiore Medical center
07.2015 - 07.2015
Meditech V5.66 Physician Go-live Support
Beebes Medical Center
02.2014 - 02.2014
Epic Go-Lives
01.2014 - Current
Epic Cadence Go Live
University Hospital Newark
01.2014 - 01.2014
Epic Inpatient Go live (Radiant)
Montefiore Medical Center
EPIC Inpatient GO LIVE (ASAP)
Epic Go-Live – Beacon
RWJB
EPIC Go Live *Float* (Most Modules)
Houston Memorial Herman
Epic Cadence Go Live
Broward Health
Epic Go Live
UPMC Health
Epic Go Live
Northwell Health
Master of Business Management -
Kennesaw University