Chiaki Sperber
Surprise,AZ
Summary
Adept at enhancing customer satisfaction and team efficiency, my tenure at Komamori LLC and Starbucks Japan honed my skills in customer service and Japanese translation. Demonstrated leadership in high-pressure environments, I significantly contributed to improved service delivery and operational productivity, leveraging meal preparation expertise and group leadership to exceed employer expectations.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer support position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Childcare Provider
Komamori LLC
09.2019 - Current
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Assisted in potty training and other daily hygiene activities to support child development.
Chef Assistant
Shimogamo Japanese Restaurant
08.2017 - 12.2018
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
- Collaborated with head chef to develop innovative menu items, resulting in increased customer return rates.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Received and inspected food deliveries, guaranteeing the use of fresh and high-quality ingredients.
- Streamlined kitchen operations by effectively delegating tasks to appropriate team members.
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
Bakery Cook Internship
River Oaks County Club
01.2015 - 09.2015
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Bakery Worker
H.E.B. Grocery Store
07.2010 - 12.2014
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Increased sales with effective product promotions and attractive displays.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Supported company growth by participating in local events and engaging with customers to promote brand awareness.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
Coffee Shop Trainee
Starbucks Japan
01.2006 - 02.2008
- Enhanced customer satisfaction by providing efficient and friendly service at the coffee shop.
- Assisted in maintaining a clean and organized work environment for increased productivity and customer appeal.
- Collaborated with team members to ensure seamless operations during peak hours, resulting in reduced wait times.
- Developed strong product knowledge, enabling accurate recommendations for customers based on their preferences.
- Supported training of new employees by sharing best practices and demonstrating effective workflow methods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Education
Early Childhood Education
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2028
Culinary Arts
San Jacinto Community College
Pasadena, TX05.2016
High School Diploma -
Urasoe Technical High School
Okinawa, Japan03.1993
Skills
- Meal Preparation
- Group leadership
- Personal Hygiene Assistance
- Child Supervision
- Customer Service
- Team Development
- Japanese translation
- Customer Support
- Calm Under Pressure
Certification
Culinary Arts Pastry Chef Specials.
Cake Decorating.
Languages
Japanese
Native or Bilingual
English
Full Professional
Timeline
Childcare Provider
Komamori LLC
09.2019 - Current
Chef Assistant
Shimogamo Japanese Restaurant
08.2017 - 12.2018
Bakery Cook Internship
River Oaks County Club
01.2015 - 09.2015
Bakery Worker
H.E.B. Grocery Store
07.2010 - 12.2014
Coffee Shop Trainee
Starbucks Japan
01.2006 - 02.2008
Early Childhood Education
Maricopa Community Colleges - Mesa Community College
Culinary Arts
San Jacinto Community College
High School Diploma -
Urasoe Technical High School
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