CHIAMAKA OKONKWO

• Interviews, counsels, and provide intervention and resources for COVID 19 cases.
• Compiles statistical reports.
• Conducts investigative field work to locate contacts.
• Provides disease related information via phone and email

Case Investigations Team Lead

• Supervised, directed, trained, and continually assessed a team of 15 team members directly and 25 indirectly.
• Provides guidance on expectations for thorough investigation and documentation procedures and criteria for closure of case and contact follow-up activities.
• Provides ongoing coaching, and mentorship and facilitates training for case investigation and contact tracing staff to enhance performance and prepare them for increased responsibilities.
• Conduct quality assurance and performance monitoring on 300+ cases per month, to ensure team members' align with standard operating.
• Procedures for collection of epidemiological data, instructions for quarantine and isolation, and linking clients to clinical and social support services.

• Electronic recording of slides into Laboratory Information System (LIS) and electronic bank of paraffin blocks, slides, and wet specimens storage and retrieval.
• Assisted pathology team with skilled analyses by distributing tissue slides.
• Prepared samples for shipping and disposed of bodily fluids in proper containers.
• Reduced turnaround time on lab results by overseeing all the pending cases in the department.
• Set and oversaw quality assurance guidelines for laboratory work.

• Utilized eClinicalWorks to manage patient records and document examinations, treatment plans, lab results and notes directly into charts.
• Submitted orders for lab tests, x-rays, MRIs, Ultrasounds, and EKGs.
• Accepted dictated notes and produced professional documents with outlined information.
• Conducted patient workups to measure patients weight, height, visual acuity, eye pressures, and other neurological and eye tests prior to doctor examination.
• Selected appropriate ICD-10 and CPT codes for records.
• Prepare examination rooms and report patients' current condition to healthcare provider prior to examination.
• Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.