Chianne Phipps
Iowa City,Iowa
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
4
4
years of professional experience
Work History
Caregiver
BrightStar Care
09.2018 - 03.2022
- Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the individual service plan.
- Maintain residents' records and document medication distribution as applicable, leisure activities, incidents, and observations.
- Report any changes in resident's physical condition and/or behavior, and visitors.
- Assist residents with medication and supervise residents who self-administer the medication.
- Perform general housekeeping and follow cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.
Child Care Worker
Dixieland child care
10.2019 - 08.2021
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Prepared and served nutritious and healthy meals and snacks.
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
Customer Service Representative/ Sales Rep
Ruffalo Noel Levitz
10.2017 - 02.2018
- Answered inbound calls to assist customers with inquiries and answer questions.
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Checked to ensure that appropriate changes were made to resolve customers' problems.
- Determined charges for services requested, collect deposits or payments, or arrange for billing.
- Reviewed claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Education
High School Diploma -
Mt. Pleasant Community High School
Mount Pleasant, IASkills
- Patient Monitoring & Observation
- Multitasking & Organization
- Electronic Medical Records
- Patient Advocacy & Support
- Oral & Written Communication
- Excellent Customer Service
- Data Entry & Maintenance
- Proficient with Microsoft Office Software
- HIPAA Compliance
- Patient & Caregiver Education
Timeline
Child Care Worker
Dixieland child care
10.2019 - 08.2021
Caregiver
BrightStar Care
09.2018 - 03.2022
Customer Service Representative/ Sales Rep
Ruffalo Noel Levitz
10.2017 - 02.2018
High School Diploma -
Mt. Pleasant Community High School