Chianne Wadley
Tulsa,OK
Summary
Proven leader with extensive experience in the food service industry, notably as Shift Supervisor at Red Robin, where spearheaded employee training and financial accuracy initiatives. Skilled in cash handling and fostering customer-oriented environments, significantly contributed to workplace efficiency and safety, enhancing team performance and service excellence.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Red Robin
11.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Kept accurate and detailed records of personnel progress and productivity.
Assistant Store Manager
IHOP
01.2019 - 04.2023
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Team Member
McDonald's
04.2017 - 12.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Science - Occupational Studies
Community Care College
Tulsa, OK09-2026
Skills
- Customer-oriented
- Workplace safety
- Cash handling expertise
- Policy enforcement
- Strong verbal and written communication
- Customer service management
Timeline
Shift Supervisor
Red Robin
11.2023 - Current
Assistant Store Manager
IHOP
01.2019 - 04.2023
Team Member
McDonald's
04.2017 - 12.2018
Associate of Science - Occupational Studies
Community Care College
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