Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chiara Beck

Eastvale,CA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead

Best Buy
04.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Conducted performance reviews and provided staff with feedback and guidance.

Customer Service Associate

Best Buy
06.2022 - 04.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Increased revenue by cross-selling and upselling products and services.

Medical Assistant Student Intern

Unicare
01.2020 - 03.2020
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Education

Bachelor of Science - Nursing

West Coast University
Ontario, CA
10.2023

Skills

  • Mentoring
  • Energetic and Enthusiastic
  • Interpersonal Skills
  • Delegating Work
  • Performance Motivation
  • Coaching and Mentoring
  • Patient Assessments
  • Healthcare Regulations
  • Complex Problem-Solving

Certification

  • Certified Newborn Hearing Screener - 2020
  • CPR/BLS Certified - 2023
  • Customer Service Specialist - 2022
  • Omnichannel Outlet Team Lead & Supervisor - 2023

Timeline

Shift Lead

Best Buy
04.2023 - Current

Customer Service Associate

Best Buy
06.2022 - 04.2023

Medical Assistant Student Intern

Unicare
01.2020 - 03.2020

Bachelor of Science - Nursing

West Coast University

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Chiara Beck