Chiara Sgrignoli
Rancho Cucamonga,CA
Summary
Upbeat, customer-focused Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and problem-solving skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Associate
Raymond James
Upland, CA
05.2024 - Current
- Assist in scheduling.
- Organizing and helping to keep the workspace clean.
- Work with systems to scan and organize paperwork.
- Assist in reception work, such as answering the phone, talking to and welcoming clients, and sending out mail.
Store Team Member
Target
Upland, CA
06.2021 - 07.2024
- Handled customer complaints professionally and efficiently.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers and provided excellent customer service.
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Adhered to all company policies regarding customer service standards.
- Conducted price checks on items when requested by customers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted customers with carry-out orders from the store.
- Handled returns and exchanges according to company policies.
Education
Bachelor of Arts - Business Management
Azusa Pacific University
Azusa, CA05-2025
Skills
- Microsoft Excel
- Customer service
- Problem solving
- Team collaboration
- Effective communication
- Problem-solving abilities
- Multitasking and organization
- Point of sale operation
- Cash handling
Accomplishments
- Received title of Trainer as well as Pace Setter in Service and Engagement while working at Target, giving opportunities of leadership and mentorship
Languages
Spanish
Limited
Timeline
Associate
Raymond James
05.2024 - Current
Store Team Member
Target
06.2021 - 07.2024
Bachelor of Arts - Business Management
Azusa Pacific University
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