Chibueze Iwueke

• Worked with different departments to keep inventory controlled according to established procedures.
• Gathered and analyzed data to forecast trends and recommend adjustments.
• Conducted monthly counts of inventory at different locations.
• Checked work and purchase orders against actual materials and resolved variances.
• Helped create and improve inventory control policies.
• Maintained and organized inventory receipts and processed changes to reduce process lags.
• Performed data entry and completed proper paperwork.
• Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
• Implemented systems for tracking and managing stock levels with accuracy and precision.
• Developed materials to educate staff on proper inventory management techniques.
• Collaborated with the procurement team to establish steady supply of inventory.
• Monitored and adjusted inventory levels to meet customer needs and demands.

Mastercard Cybersecurity virtual experience program on Forage - February 2024

• Completed a job simulation where I served as an analyst on Mastercard’s Security Awareness Team
• Helped identify and report security threats such as phishing
• Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
• Explored new technologies and approaches to streamline processes.
• Gathered, organized and input information into digital database.

• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
• Communicated with clients to verify roots and causes of computer problems.
• Troubleshot hardware, software and network issues to identify and rectify discrepancies.
• Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Researched and identified solutions to technical problems.