Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Chibuike Orji

Lakeland,FL

Summary

I am a driven sales professional prepared for this role with record of achieving significant sales milestones. I am known for reliability in team settings and adaptability to changing market conditions. Im skilled in client engagement and proficient in closing deals. Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Selector

C&S Wholesale
09.2023 - Current
  • Moved loads of up to 75 pounds or more using forklifts and other lift equipment.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Collaborated with team members to achieve daily productivity goals while maintaining a positive work atmosphere.
  • Assisted with loading outbound shipments onto delivery trucks, ensuring secure placement of packages to prevent damage during transit.
  • Assisted in inventory audits, helping maintain an accurate count of available stock at all times.

Telesales Representative

One Touch Direct
04.2021 - 09.2023
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Increased sales by effectively identifying customer needs and presenting tailored solutions.
  • Overcame objections using friendly, persuasive strategies.
  • Strengthened brand reputation by delivering exceptional service during each interaction with clients.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

Small Business Owner

Success of God
02.2014 - 01.2021
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Implemented effective sales strategies to consistently achieve and exceed sales targets.
  • Managed a team of sales representatives to achieve monthly and quarterly sales targets.
  • Conducted exploratory analysis on sales data to monitor sales operations.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.

Education

High School Diploma -

King Seminary
Lagos Nigeria
05-2014

Skills

  • Warehouse Safety
  • Product picking
  • Equipment operations
  • Safety Protocols

    • Customer care

    Relationship Building

    Customer Relationship Building

  • Customer Engagement
  • Networking
  • Sales process
  • Negotiation
  • Sales management
  • Objection handling
  • Product description
  • Up-selling
  • Cross-selling products and services
  • Complaint Handling
  • Social selling
  • Sales software proficiency
  • Cold-calling
  • Driven and Determined
  • Entrepreneurial personality
  • Team Collaboration and Leadership
  • Strategic Decision-Making
  • Budget Control
  • Cost Control and Budgeting
  • Quality Assurance

Accomplishments

  • Achieved top selector 5k + cases in one shift through effectively helping with orders.

Certification

  • Forklift Safety and Inspector Certification - National Commission for the Certification of Crane Operators (NCCCO).

Timeline

Selector

C&S Wholesale
09.2023 - Current

Telesales Representative

One Touch Direct
04.2021 - 09.2023

Small Business Owner

Success of God
02.2014 - 01.2021

High School Diploma -

King Seminary

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Chibuike Orji