Chideline Eliancy
New York,NY
Summary
Dedicated and compassionate human services professional with 5+ years of experience supporting youth, young adults, and vulnerable populations in clinical, residential, and shelter-based environments. Skilled in behavior therapy, mentorship, case management, and community outreach. Proven ability to foster trust, encourage development, and provide culturally sensitive care to individuals from diverse backgrounds. Experienced in both client-facing and administrative roles, including customer service and healthcare support.
Overview
7
7
years of professional experience
Work History
Community Associate
TemPositions Health Care
New York, NY
02.2021 - 12.2024
- Supported newly arrived migrant individuals and families in adapting to life in the U.S.
- Provided information on community services, legal assistance, housing, and healthcare.
- Conducted wellness checks, organized activities, and ensured compliance with shelter policies.
- Acted as a liaison between residents and social service providers to ensure needs were met.
Residential Shift Supervisor
Favorite Staffing
New York, NY
01.2022 - 11.2024
- Supervised shelter operations and staff during assigned shifts, ensuring the safety and well-being of migrant residents.
- Responded to emergencies and de-escalated conflict situations with professionalism and care.
- Coordinated services such as meals, hygiene products, and medical access.
- Facilitated a safe, welcoming, and culturally sensitive environment for all residents.
Behavior Technician / Youth Support Specialist
Private Client / ABA Services
New York, NY
02.2018 - 08.2023
- Deliver one-on-one behavioral therapy to individuals aged 9–35 diagnosed with Autism Spectrum Disorder (ASD).
- Collaborate with speech therapists and clinical teams to implement and monitor individualized treatment plans.
- Guide clients in developing personal, academic, social, and life skills.
- Serve as a mentor and support figure for young adults, promoting independence and emotional growth.
- Track progress and provide detailed reports to supervising clinicians.
Caretaker
ESA
Queens, NY
04.2021 - 10.2023
- Assisted patients with personal care routines such as feeding, bathing, and grooming.
- Ensured a safe and comfortable environment while maintaining dignity and respect for all clients.
- Monitored and reported any changes in patient health to supervisory staff.
Social Worker
Thryve DSS
New York, NY
03.2021 - 11.2023
- Provide emotional, social, and developmental support to youth and young adults aged 10–25.
- Conduct needs assessments, crisis interventions, and case management services.
- Advocate for clients by connecting them with mental health resources, educational programs, and job readiness services.
- Maintain confidential records and adhere to all ethical and compliance guidelines.
Customer Service Representative
CommuniCare Health Centers
Jamaica, NY
01.2019 - 09.2023
- Assisted patients with COVID-19 inquiries, test bookings, and follow-up care coordination.
- Entered and updated patient data in electronic health records (EHR) systems.
- Provided information on healthcare services and ensured timely communication with clients.
- Demonstrated empathy and professionalism during high-volume support periods.
Home Assistant
PLUS Group Homes, Inc.
New York, NY
01.2020 - 12.2022
- Supported residents in a group home with daily living activities including bathing, dressing, and meal preparation.
- Promoted independence while ensuring client safety and hygiene.
- Maintained a clean and organized living space and documented client behavior and needs.
Education
High School Diploma - undefined
Licensed Cosmetologist - undefined
undefined
LaGuardia College
undefined
National University
Skills
- Communication & active listening
- Creativity & attention to detail
- Problem-solving & adaptability
- Teamwork & collaboration
- Organization & multitasking
- Reliability & professionalism
- Conflict resolution & patience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Residential Shift Supervisor
Favorite Staffing
01.2022 - 11.2024
Caretaker
ESA
04.2021 - 10.2023
Social Worker
Thryve DSS
03.2021 - 11.2023
Community Associate
TemPositions Health Care
02.2021 - 12.2024
Home Assistant
PLUS Group Homes, Inc.
01.2020 - 12.2022
Customer Service Representative
CommuniCare Health Centers
01.2019 - 09.2023
Behavior Technician / Youth Support Specialist
Private Client / ABA Services
02.2018 - 08.2023
High School Diploma - undefined
Licensed Cosmetologist - undefined
undefined
LaGuardia College
undefined
National University