Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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Chidera Agugo

Denton,TX

Summary

Motivated professional with a strong commitment for continuous learning and development who is dedicated to delivering exceptional service. Recognized for effective communication skills and a collaborative mindset, i can contribute new perspectives and a robust work ethic to any team dynamic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Laboratory Technician II

IDEXX Laboratories
Dallas , TX
04.2021 - Current
  • Ensured consistency of laboratory equipment through thorough inspections.
  • Developed and delivered an inservice training presentation for immunology department leads, technicians, supervisors, and managers.
  • Cleaned and calibrated laboratory equipment.
  • Conducted microscopic analyses of blood, urine, and cavity fluid samples, identifying abnormal cells, or indicators of disease.
  • Participated in continuing education activities such as seminars or workshops related to medical technology advancements.
  • Assisted and led in the training and orientation of new staff, promoting a culture of continuous learning and improvement.
  • Collaborated closely with the action committee team members to achieve project objectives and meet deadlines.
  • Performed quality control checks on test results, identifying and rectifying discrepancies.
  • Performed quality control tests on laboratory equipment and supplies to ensure accuracy of results.
  • Performed complete blood counts using automated hematology analyzer.
  • Utilized Laboratory Information Systems (LIS) for the entry and retrieval of patient data, improving efficiency.
  • Identified and corrected problems that could adversely affect test performance or reporting of test results.
  • Conducted fluoroimmunoassay syndromic testing of serum and plasma.
  • Measured coagulation timing for preoperative screening.
  • Collaborated with department leads, supervisors, and managers to streamline laboratory operations utilizing specific management principles.

Lab Assistant

Quest Diagnostics
Irving , TX
01.2021 - 03.2024
  • Utilized personal protective equipment (PPE) properly to minimize risk of COVID-19 transmission.
  • Performed COVID-19 diagnostic testing utilizing RT-PCR and NAT analyzer (Cobas 6800).
  • Assessed and refined sample integrity to achieve higher precision in testing outcomes.
  • Cleaned and calibrated laboratory equipment.

EMT-Basic Intern

Emergency Medical Training Services
Carrollton, TX
01.2024 - 02.2024
  • Provided emotional support and reassurance to patients and their families.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Remained level-headed and proactive during emergency situations.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Formulated differential diagnoses during patient assessments.
  • I assisted the paramedic during the case by taking vitals, spiking IV bags, and getting necessary medication and equipment during patient treatment.
  • Prepared for the case prior to scene arrival for increased efficiency.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Accurately documented all aspects of patient treatment.
  • High engagement and consistent inquiries for continuous improvement.
  • Optimized skills during downtime.

HP Sales Representative

Mosaic Solutions
Plano , TX
08.2019 - 05.2020
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Analyzed market trends to identify potential sales opportunities.
  • Analyzed customer feedback to improve products and services.
  • Reviewed monthly performance against targets set by management team.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Completed routine maintenance and repair.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • File sale records

Education

Bachelor of Arts - Biochemistry

University of North Texas
Denton, TX
05-2024

Skills

  • Vital signs
  • Patient assessment
  • Trauma care
  • Critical thinking
  • Communication
  • Problem-solving
  • Empathy
  • Multi tasking

Certification

  • NREMT
  • NHA EKG
  • AHA ACLS
  • AHA BLS

Accomplishments

  • Employee of the Month at IDEXX
  • Exceptional performance in all quarterly and annual reviews at IDEXX

Affiliations

  • American Red Cross club member
  • Action/Engagement committee member at IDEXX
  • Certified Lab Instructor at IDEXX

References

References available upon request.

Timeline

EMT-Basic Intern

Emergency Medical Training Services
01.2024 - 02.2024

Medical Laboratory Technician II

IDEXX Laboratories
04.2021 - Current

Lab Assistant

Quest Diagnostics
01.2021 - 03.2024

HP Sales Representative

Mosaic Solutions
08.2019 - 05.2020

Bachelor of Arts - Biochemistry

University of North Texas
Chidera Agugo