Chidera Anumudu
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
8
8
years of professional experience
Work History
Outpatient Therapist
Youth For Tomorrow
12.2021 - Current
- Maintained client caseload 25 individuals.
- Improved patient outcomes through the implementation of evidence-based therapeutic interventions tailored to each client''s needs.
- Quickly built trust and rapport with clients to facilitate growth.
- Advocated for client needs within the healthcare system to ensure equitable access to appropriate treatments and resources.
- Increased client satisfaction rates with empathetic counseling approaches that fostered trust and rapport in therapeutic relationships.
- Streamlined documentation processes while maintaining HIPAA compliance, ensuring accurate and timely record management.
- Developed treatment plans to address individual client needs.
- Enhanced client well-being by developing personalized treatment plans and providing individual, and family therapy.
Outpatient Therapist
Phoenix Counseling Group
08.2021 - 04.2022
- Maintained client caseload 5 individuals
- Quickly built trust and rapport with clients to facilitate growth.
- Increased client satisfaction rates with empathetic counseling approaches that fostered trust and rapport in therapeutic relationships.
- Streamlined documentation processes while maintaining HIPAA compliance, ensuring accurate and timely record management.
- Evaluated treatment progress by regularly reviewing client goals, adjusting therapeutic strategies as needed for optimal outcomes.
Customer Service Officer
Robert Half Staffing Agency
11.2021 - 12.2021
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Completed data entry to record call notes, suggestions and questions.
- Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
- Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
Social Work Master's Intern
Dickerson Children's Advocacy Center
08.2020 - 05.2021
- Conducted crisis intervention, and Individual therapy services to children and adolescents that have experienced various types of trauma
- Created a therapeutic atmosphere by engaging in rapport building activities, and utilizing empathic skills.
- Implemented Trauma-Focused Cognitive Behavioral Therapy while conducting sessions with clients
- Employed the use of Harbor View Assessment and Short mood and Feelings Questionnaire to assess for trauma symptoms
- Collaborated with multidisciplinary team members and DSS to ensure that client's needs are being met
- Completed administrative tasks as assigned by supervisor
- Assisted agency with completing bi-lingual pamphlets
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Social Work Intern
Disability Rights South Carolina
08.2019 - 05.2020
- Conducted inspections at Community Residential Facilities to ensure that they were in compliance with the Department of Mental health, Department of Environmental Control, and the American Disabilities Association
- Interviewed clients to ensure that they were not being physically, emotionally, psychologically or sexually abused by staff or residents
- Practiced creative language while interviewing clients that have intellectual disabilities.
- Advocated for the basic needs of all residents
- · Ensured all documentation was completed in a timely manner
- Revised Personnel Policy to be applicable for interns
- Conducted Research on federal policies relating to the Organization
Therapeutic Assistant
Veritas Collaborative
01.2018 - 07.2019
- Provided a positive environment for supportive, recovery-based treatment for Adolescents that have an eating disorder by implementing Dialectical Behavioral therapy
- Supervised, supported, and Monitored patients during eating opportunities, hygiene, and bathroom activities
- Consumed all assigned meals with patients and/or families to model normalized eating behavior
- Recorded observations of behavior in a clear, concise, professional and timely manner
- Engaged in de-escalation techniques with patients, as needed and appropriate
- Maintained appropriate, therapeutic boundaries with patients and families at all times
- Communicated with Clinical and Treatment team as needed to provide updates regarding patient behavior or other notable changes
- Maintained strict confidentiality regarding all sensitive information pertaining to patients'' medical histories, treatment plans, or personal situations.
- Fostered positive working relationships with colleagues, therapists, and other professionals involved in the care of patients.
Residential Counselor
Eliada Homes
01.2016 - 01.2018
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, and hygiene
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Monitored and documented client progress toward meeting goals and objectives.
Education
Masters of Social Work - Social Work
University of South Carolina - Columbia
Columbia, SC05.2021
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC12.2015
Skills
- Suicide Risk Assessment
- Building client relationships
- Clinical Documentation
- Play therapy techniques
- Cognitive behavioral therapy
- Dialectical Behavior Therapy
- Trauma Focused-Cognitive Behavioral Therapy
Awards
Rural Inter-Professional Behavioral Health Scholarship
Student of the year, USC Columbia 2021
Timeline
Outpatient Therapist
Youth For Tomorrow
12.2021 - Current
Customer Service Officer
Robert Half Staffing Agency
11.2021 - 12.2021
Outpatient Therapist
Phoenix Counseling Group
08.2021 - 04.2022
Social Work Master's Intern
Dickerson Children's Advocacy Center
08.2020 - 05.2021
Social Work Intern
Disability Rights South Carolina
08.2019 - 05.2020
Therapeutic Assistant
Veritas Collaborative
01.2018 - 07.2019
Residential Counselor
Eliada Homes
01.2016 - 01.2018
Masters of Social Work - Social Work
University of South Carolina - Columbia
Bachelor of Arts - Psychology
North Carolina State University
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