IT Intern
Cardinal Aluminum
09.2023 - 12.2023
- Supported IT department in handling technology rollout and maintenance.
- Supported senior developers in implementing new technologies and refining existing systems.
- Enhanced system security with implementation of updated firewalls and encryption methods.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Provided basic end-user troubleshooting and desktop support.
- Wrote and updated detailed technical documentation for software applications.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Collaborated with other departments to identify and solve software issues.
- Streamlined software deployment processes, significantly reducing deployment times and minimizing system downtime.
- Contributed to IT project planning sessions, offering insights that helped in shaping technology strategy and objectives.
- Enhanced user experience with company's internal software by collecting feedback and coordinating with developers for necessary adjustments.
