Chiedozie Ugwonali-Allen
Dallas,Texas
Summary
Seasoned Ready Mix Driver with a proven track record at Martin Marietta, showcasing exceptional customer relations and safe driving practices. Excelled in enhancing customer satisfaction through prompt and accurate deliveries, while ensuring safety and quality compliance. Demonstrated adaptability and teamwork, contributing to increased efficiency and positive client feedback.
Overview
11
11
years of professional experience
Work History
Ready Mix Driver
Martin Marietta
09.2024 - Current
- Provided exceptional customer service by addressing any inquiries or concerns regarding ready mix products.
- Enhanced customer satisfaction by delivering ready mix concrete promptly and accurately.
- Navigated challenging road conditions and construction sites safely, minimizing potential hazards or accidents.
- Ensured optimal concrete quality by managing slump adjustments according to job specifications.
- Supported team success by actively participating in onsite meetings, driver trainings, and performance evaluations.
- Built strong relationships with clients through professional interactions, prompt delivery, and attention to detail.
- Performed pre- and post-trip inspections on vehicles to identify and note concerns.
Food Runner
Favor Delivery
01.2017 - 03.2019
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Ready Mix Driver
Chisholm Trail Ready Mix
05.2023 - 09.2024
- Operated ready mix truck to deliver concrete to construction sites, ensuring timely and accurate delivery.
- Maintained safety standards during the operation of ready mix truck per DOT regulations.
- Managed cleanliness and safety protocols during operational breaks.
- Established and sustained appropriate slump for job site.
- Strengthened customer relationships by maintaining open dialogue and promoting teamwork.
Ready Mix Driver
Cornerstone on Time Ready Mix
09.2022 - 05.2023
- Provided exceptional customer service by addressing any inquiries or concerns regarding ready mix products.
- Enhanced customer satisfaction by delivering ready mix concrete promptly and accurately.
- Streamlined delivery process for increased efficiency, implementing effective communication with dispatchers and customers.
- Navigated challenging road conditions and construction sites safely, minimizing potential hazards or accidents.
- Ensured optimal concrete quality by managing slump adjustments according to job specifications.
- Built strong relationships with clients through professional interactions, prompt delivery, and attention to detail.
- Performed pre- and post-trip inspections on vehicles to identify and note concerns.
- Collaborated effectively with site personnel for smooth delivery coordination and proper placement of concrete mixtures.
- Maintained proper slump and temperature of concrete in line with customer needs.
Delivery Driver
FedEx:Ground
03.2019 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Moving Truck Driver
Moving 4 U
01.2015 - 01.2017
- Managed scheduling and execution of moves, providing clear communication on potential hazards and liabilities to ensure customer satisfaction.
- Monitored wage structures to ensure accurate distribution.
Moving Truck Driver
A Plus Quality Movers
03.2014 - 05.2016
- Provided exceptional service to customers through clear communication and careful handling of their items during the moving process.
- Enhanced team productivity by coordinating with coworkers to load and unload moving trucks efficiently.
- Promoted a positive work environment among team members through effective communication and collaboration during each move assignment.
- Developed strong relationships with clients by demonstrating exceptional care for their belongings while providing efficient and professional service.
- Conducted thorough pre-trip inspections of the moving truck before departing for each job site to prevent potential breakdowns or delays en route.
- Assisted clients in resolving issues or concerns related to the moving process, fostering a positive experience that led to increased word-of-mouth recommendations.
- Supported the sales team in acquiring new clients by providing accurate quotes based on distance, weight, and other factors affecting moving costs.
- Contributed to overall company growth through consistent dedication to high-quality workmanship, professionalism, and excellent customer service.
- Increased company revenue by consistently completing jobs on time or ahead of schedule, attracting repeat business and positive referrals from satisfied customers.
- Increased overall move efficiency by effectively planning and organizing truck loading to maximize available space and ensure safe transport.
- Minimized damage claims by employing proper packing techniques when loading fragile items onto the truck.
Warehouse Worker
O'Reilly's Auto Parts
05.2014 - 01.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Education
Associate Of Science - Biology
South Western Christian College
Terrell, TX05.2015
Skills
- Safe driving practices
- Heavy equipment operation
- Customer relations
- Defensive driving techniques
- Documentation skills
- Mechanical troubleshooting
- Mechanical tools
- Commercial driver's license
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Loading and unloading
- Safety regulations compliance
- Class A license
- Adaptability and flexibility
- Vehicle inspection
- Conflict resolution
- Vehicle maintenance
- Inventory management
Timeline
Ready Mix Driver
Martin Marietta
09.2024 - Current
Ready Mix Driver
Chisholm Trail Ready Mix
05.2023 - 09.2024
Ready Mix Driver
Cornerstone on Time Ready Mix
09.2022 - 05.2023
Delivery Driver
FedEx:Ground
03.2019 - 05.2023
Food Runner
Favor Delivery
01.2017 - 03.2019
Moving Truck Driver
Moving 4 U
01.2015 - 01.2017
Warehouse Worker
O'Reilly's Auto Parts
05.2014 - 01.2015
Moving Truck Driver
A Plus Quality Movers
03.2014 - 05.2016
Associate Of Science - Biology
South Western Christian College
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