Hi, I’m
Chief McMonagle
Networking/Marketing
Orlando
"Go Make It, A Great Day"
-Chief R. McMonagle-
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
12
years of professional experience
Work History
The Walt Disney Company
Entertainment Performer, Disney College Program
12.2022 - 05.2023
Job overview
- Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
- Kept optimal physical conditioning to handle long periods of standing and wearing heavy, hot costume pieces.
- Gave fans positive experiences and good memories by staying in character throughout events and photo sessions.
- Took extra care connecting with children, disabled fans and VIPs to strengthen organizational loyalty.
The Walt Disney Company
Photopass ,Disney College Program
05.2022 - 12.2022
Job overview
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential guests.
- Increased production rates by regulating workflow to meet consumer needs.
Turning Stone Resort And Casino
Culinary Chef Assistant
12.2021 - 05.2022
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Bull And Bear Grill And Bar
Hospitality Manager
06.2021 - 05.2022
Job overview
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Developed recipes and menus by applying understanding of market demand and culinary trends,
St. Mortiz Security
Armored Security Manager
04.2020 - 07.2021
Job overview
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
Securitas Security Services USA
Security Site Supervisor
04.2020 - 07.2021
Job overview
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed improved training methods with focus on public safety and officer awareness.
The Walt Disney Company
Life Guard, Disney College Program
01.2020 - 05.2020
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
- Attentively monitored swimmers to identify distress.
- Saved distressed persons using rescue techniques and equipment.
Prudential Financial
Senior Marketing Supervisor
05.2019 - 05.2020
Job overview
- Worked with senior management to initiate new projects and assist in various processes.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Galaxy Media
Marketing and Brand Ambassador
05.2019 - 04.2020
Job overview
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Used knowledge of area, local events, trends, and other market research to capture attention and generate event attendance.
- Set up and broke down promotional booths and tents, talked to potential customers and guests for successful promotional events.
Gordon Biersch
Culinary Chef Assistant
05.2019 - 04.2020
Job overview
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
- Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
RPM Raceway
Supervisor of Operations
07.2018 - 01.2019
Job overview
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Operated hundreds of 65+ mph electric go-karts while following all safety protocols and procedures.
- Employed job analysis per principles of instructional design to create effective training programs.
Marriott Hotels And Resorts
Graveyard Manager
08.2017 - 09.2018
Job overview
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for the day crew.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Olive Garden - Darden Restaurants
Hospitality Service Professional
05.2016 - 01.2017
Job overview
- Assisted day-to-day FOH operations to drive quality, standards and meet guest expectations.
- Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
- Shared knowledge of menu items and flavors, enabling guests to make personal decisions based on taste and interest.
Kmart, Sears Holding
Customer Service Specialist
10.2014 - 01.2016
Job overview
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
SUNY College At OswegoOswego, NY
Bachelor of Science from Business Administration And Management
05.2022
Cayuga County Community CollegeAuburn, NY
Associate of Science from Mechanical Drafting Technology
12.2017
Skills
- Customer Service
- Exceptional Creativity
- Critical Thinking
- Written Communication
- Skill Development Expertise
- Active Listening
- Social Perceptiveness
- Public Speaking
- Teamwork and Collaboration
- Training and Development
- Multitasking Abilities
- Judgment and Decision-Making
- Teamwork and Collaboration
- Training and Development
- Multitasking Abilities
- Judgment and Decision-Making
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Entertainment Performer, Disney College Program
The Walt Disney Company
12.2022 - 05.2023
Photopass ,Disney College Program
The Walt Disney Company
05.2022 - 12.2022
Culinary Chef Assistant
Turning Stone Resort And Casino
12.2021 - 05.2022
Hospitality Manager
Bull And Bear Grill And Bar
06.2021 - 05.2022
Armored Security Manager
St. Mortiz Security
04.2020 - 07.2021
Security Site Supervisor
Securitas Security Services USA
04.2020 - 07.2021
Life Guard, Disney College Program
The Walt Disney Company
01.2020 - 05.2020
Senior Marketing Supervisor
Prudential Financial
05.2019 - 05.2020
Marketing and Brand Ambassador
Galaxy Media
05.2019 - 04.2020
Culinary Chef Assistant
Gordon Biersch
05.2019 - 04.2020
Supervisor of Operations
RPM Raceway
07.2018 - 01.2019
Graveyard Manager
Marriott Hotels And Resorts
08.2017 - 09.2018
Hospitality Service Professional
Olive Garden - Darden Restaurants
05.2016 - 01.2017
Customer Service Specialist
Kmart, Sears Holding
10.2014 - 01.2016
SUNY College At Oswego
Bachelor of Science from Business Administration And Management
Cayuga County Community College
Associate of Science from Mechanical Drafting Technology
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