Chigazu Ibe
Wallington,NJ
Summary
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Caregiver
Thomas & Lewin Associates
01.2021 - 07.2021
- Completed daily reports regarding the physical and emotional health of patients
- Administered patient medications according to medical records
- Interacted with patients and fulfilled their needs as necessary
Team Trainer
Taco Bell
02.2022 - 09.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained new employees in specific job requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
Cashier
Whataburger Restaurants L&c
03.2021 - 09.2021
- Optimized work schedule for restaurant according to capacity on a daily basis
- Covered the restaurants required positions for the day
- Measured quality control aspects in regards to the customer service experience
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Membership Consultant
Math Club
01.2022 - Current
- Make sure the chapter completes Annual Report properly
- Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
- Maintained membership database, ensuring that all information was current and accurate.
- Conducted tours of facility to showcase features and answer questions.
- Completed all documentation quickly to facilitate quick sign-up processes.
Education
A.S - Finance
BERGEN COMMUNITY COLLEGE
Paramus, NJ07.2028
Skills
- Staff Presentations
- Opening and Closing Procedures
- Station Preparation
- Staff Training
- New Employee Training
- Performance Monitoring
- Team Support
- Employee Engagement
Accomplishments
- Achieved best cashier of the year by completing training with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of numerous staff members.
volley ball
volley has always been my hobbies and am very good at it
Languages
Korean
Limited Working
Timeline
Team Trainer
Taco Bell
02.2022 - 09.2023
Membership Consultant
Math Club
01.2022 - Current
Cashier
Whataburger Restaurants L&c
03.2021 - 09.2021
Caregiver
Thomas & Lewin Associates
01.2021 - 07.2021
A.S - Finance
BERGEN COMMUNITY COLLEGE
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