Chigozie Amugo
Glendora,NJ
Summary
Results-oriented pharmacist with a proven track record in pharmacy operations and team leadership. Ensures regulatory compliance, optimizes inventory management, and enhances customer service. Experienced in staff training, workflow optimization, and strategic planning, committed to high standards in pharmacy management while delivering exceptional patient care.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Registered Store Manager
Walgreens
Collingswood, NJ
02.2025 - Current
- Oversaw daily operations, ensuring seamless store functionality and customer satisfaction.
- Collaborated with pharmacy managers on initiatives to enhance customer experience and loyalty programs.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Pharmacy Manager
Walgreens
Egg Harbor Township, NJ
12.2021 - 02.2025
- Led pharmacy operations to ensure compliance with regulatory standards and internal policies.
- Developed and implemented workflow improvements to enhance medication dispensing efficiency.
- Oversaw inventory management processes, optimizing stock levels to reduce waste and improve availability.
- Mentored pharmacy staff, fostering professional development and adherence to best practices.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Pharmacy Intern
Walgreens
Williamstown, NJ
10.2016 - 06.2021
- Assisted in onboarding new employees by orienting and training.
- Created and executed plans to meet verified by promise time and net promoter score (NPS) goals.
- Pushed company goals for fundraisers and patient-centered metrics by reaching out patients in person and via phone.
- Assisted in onboarding new employees by orienting and training.
Assistant Store Manager
Dollar Tree
Sicklerville, NJ
12.2014 - 10.2016
- Monitored sales activities to ensure delivery of satisfactory service and quality goods, enhancing customer experience.
- Provided customer service by greeting and assisting customers and resolving inquiries and complaints, fostering loyalty.
- Allocated duties to employees to ensure operational efficiency.
- Enforced safety, health, and security rules to maintain a safe shopping environment for customers and staff.
Education
Doctor of Pharmacy -
Thomas Jefferson University
Philadelphia, PA05.2021
Bachelor of Science (B.S.) - Chemistry
Rutgers
Camden, NJ05.2017
Skills
- Pharmacy management
- Regulatory compliance
- Workflow optimization
- Inventory control
- Policy enforcement
- Loss prevention
- Sales strategy
- Training and mentoring
- Multitasking
- Problem-solving
- Operational compliance
Certification
Pharmacy License State Of New Jersey: 28RI04182000
Immunization License State of New Jersey: 28RJ12287
Timeline
Registered Store Manager
Walgreens
02.2025 - Current
Pharmacy Manager
Walgreens
12.2021 - 02.2025
Pharmacy Intern
Walgreens
10.2016 - 06.2021
Assistant Store Manager
Dollar Tree
12.2014 - 10.2016
Bachelor of Science (B.S.) - Chemistry
Rutgers
Doctor of Pharmacy -
Thomas Jefferson University