Deegee Anaya
Santa Maria,CA
Summary
Experienced retail leader with a strong background in store operations, inventory control, and staff scheduling. Known for improving workflow, supporting sales goals, and maintaining high standards in customer service and merchandising.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Store Manager
Walgreen Co
Atascadero, California
11.2022 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Supervised pharmacy front-end coordination and supported smooth patient service flow.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Pharmacy Operations Manager
Walgreen Co
Santa Maria, California
09.2018 - 11.2022
- Directed pharmacy operations at Walgreen Co, supporting prescription workflow and customer service.
- Monitored prescription filling, verification, and pickup processes for accuracy.
- Enforced Walgreen Co compliance with pharmacy laws, policies, and safety standards.
- Managed pharmacy staff schedules, task assignment, and daily store coverage.
- Coordinated inventory control, medication ordering, and stock rotation.
- Trained pharmacy team members on systems, procedures, and service expectations.
- Resolved customer questions, insurance issues, and prescription concerns.
- Resolved customer complaints promptly while maintaining a high level of professionalism.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06-1999
Skills
- Inventory control
- Retail operations
- Sales analysis
- Staff scheduling
- Merchandising standards
- Customer service
- Pharmacy operations
- Pharmacy management
Certification
- Pharmacy Technician License- California Board of Pharmacy, 2005
Timeline
Store Manager
Walgreen Co
11.2022 - Current
Pharmacy Operations Manager
Walgreen Co
09.2018 - 11.2022
High School Diploma -
Arroyo Grande High School