Chihiro Horita-Nguyen
Bellevue,WA
Summary
Detail-oriented team player with strong organizational skills. Professional experience in acting as liaison between clients and service providers, translating details and supporting clients in enrollment process and also in advocating under-served population.
Overview
19
19
years of professional experience
Work History
Merchandise Inventory Clerk / Sales Associate
PS Stores
01.2016 - 07.2018
- Prepared merchandise for sales floor and organized displays and shelves to maintain product availability and store visual appearance.
- Provided specialized gift wrapping services and solved customer challenges by offering relevant products and services.
- Completed physical inventory counts and maintained inventory count, tracked usage, and documented variances.
Service Coordinator
Volunteers of America
06.2004 - 07.2006
- Provided general service management which includes intake, education, and referral of residents to service providers in community.
- Monitored ongoing provision of services from community agencies and kept case management and provider agency current with progress of individuals.
- Served as liaison to community agencies, networks with community providers and sought out new services available to residents.
- Assisted residents in building informal support networks with other residents, family, and friends.
Housing Manager
Volunteers of America
06.2003 - 06.2004
- Managed and supervised overall operations of residential facility with subsidized housing for elderly and/or disabled persons
- Assumed compliance with all requirements of state and local government agencies.
- Managed routine facility fiscal management, application and admission process, and directed all discharges, move-ins, and move-outs.
Housing Manager Assistant / Activity Coordinator
Volunteers of America
09.1999 - 06.2003
- Assisted Housing Manager on day-to-day operation of facility with 100+ residents.
- Organized, developed, and managed appropriate Social Service programs/activities for residents.
Education
Bachelor of Arts - Human Services
Western Washington University
Bellingham, WA06.2000
Skills
- Excellent Organizational and Prioritization Skills
- Client Needs Assessments
- Service Monitoring and Evaluation
- Document Management
- Proficiency in Office Programs
- Fluent in Japanese
Timeline
Merchandise Inventory Clerk / Sales Associate
PS Stores
01.2016 - 07.2018
Service Coordinator
Volunteers of America
06.2004 - 07.2006
Housing Manager
Volunteers of America
06.2003 - 06.2004
Housing Manager Assistant / Activity Coordinator
Volunteers of America
09.1999 - 06.2003
Bachelor of Arts - Human Services
Western Washington University
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