Chihjo Chen
Covina ,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Medical Technician
Oceanview Living
San Pedro , CA
10.2024 - Current
- Provided direct client support in regulated healthcare environment, adhering to policies and safety standards.
- Administered and documented medications per physician orders and regulatory guidelines.
- Maintained accurate client records, ensuring compliance with HIPAA and facility policies.
- Responded promptly to client inquiries and service requests with professionalism.
- Coordinated with nursing staff and interdisciplinary teams to ensure continuity of care.
- Monitored clients for changes in condition, reporting observations following established procedures.
- Assisted with scheduling and administrative tasks to enhance service efficiency.
- Supported infection control and safety standards to maintain a secure environment.
Receptionist/Activity Assistant
Harvard Creek Post Acute
Covina , CA
05.2021 - 10.2024
- Served as primary contact for residents, families, visitors, vendors, and staff in high-volume environment.
- Managed incoming calls and front desk operations, routing requests per established procedures.
- Scheduled appointments and activities while maintaining accurate records and logs.
- Coordinated with clinical and administrative staff to enhance resident services and support daily operations.
- Ensured compliance with safety and sanitation policies in public and administrative areas.
- Tracked inventory of medical and office supplies, maintaining adequate stock levels for operations.
- Organized and maintained medical records in compliance with HIPAA standards and confidentiality requirements.
- Performed data entry and administrative support functions to assist daily operations.
COPE Health Scholar
Clinical Volunteer
Covina , CA
09.2023 - 12.2023
- Supported clinical and administrative operations in hospital setting under supervision of licensed healthcare professionals.
- Assisted with patient intake, monitoring, and room preparation while adhering to safety protocols.
- Responded promptly to call lights and patient service requests with professionalism.
- Facilitated basic patient care activities and transport as instructed by clinical staff.
- Recorded observations and reported findings to nursing staff following established procedures.
- Maintained patient confidentiality in compliance with HIPAA regulations and hospital policies.
- Delivered courteous service to patients, families, and staff in fast-paced healthcare environment.
Education
Associate of Science - Pre-Allied Health
Citrus College
Glendora, CA06-2023
Skills
- Medication administration and terminology
- Patient monitoring
- HIPAA compliance
- Record keeping and appointment scheduling
- Front desk management
- Inventory management
- Effective communication and customer service
- Multitasking skills
- Client support and task prioritization
- Organizational skills
- Active listening and problem resolution
- Typing speed of 60 wpm
- Proficiency in Microsoft Office Suite
Languages
English
Professional
Chinese (Mandarin)
Limited
Cambodian
Limited
Certification
Certified Medication Technician
Timeline
Medical Technician
Oceanview Living
10.2024 - Current
COPE Health Scholar
Clinical Volunteer
09.2023 - 12.2023
Receptionist/Activity Assistant
Harvard Creek Post Acute
05.2021 - 10.2024
Associate of Science - Pre-Allied Health
Citrus College