Chika Abugu
LAUREL,MD
Summary
Community Support Worker with extensive experience at District Health, focusing on behavioral support and crisis intervention. Skilled in building trust through empathetic communication, enabling clients to achieve greater independence and well-being. Notable for developing customized support strategies that enhance client satisfaction and outcomes.
Overview
8
8
years of professional experience
Work History
Community Support Worker
District Health
04.2024 - Current
- Empowered clients to achieve greater independence through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening.
- Enhanced client well-being by delivering tailored support and resources.
- Provided crisis intervention support, effectively deescalating situations while ensuring safety.
Patient Care Specialist and Medication Admin.
MaryT Inc
05.2019 - 04.2024
- Implemented safety protocols to minimize risks for patients and staff.
- Enhanced patient satisfaction through timely, compassionate care.
- Ensured HIPAA compliance by safeguarding confidential patient information.
- Provided emotional support to patients and families, fostering trusting relationships.
Sales Manager
Marlo Furniture
06.2017 - 05.2019
- Resolved customer relations issues, ensuring swift resolutions and enhanced client satisfaction.
- Developed and implemented effective sales strategies, resulting in increased sales revenue.
- Established strong client relationships through exceptional customer service and consistent follow-ups.
- Motivated sales team with coaching and performance-based incentives to drive success.
Education
Bachelor of Arts - Business Administration
Anambra State University
Nigeria03-2015
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
Timeline
Community Support Worker
District Health
04.2024 - Current
Patient Care Specialist and Medication Admin.
MaryT Inc
05.2019 - 04.2024
Sales Manager
Marlo Furniture
06.2017 - 05.2019
Bachelor of Arts - Business Administration
Anambra State University
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