Chilon Martin
Atlanta ,GA
Summary
Accomplished Senior Child Protective Investigator with a proven track record at the Department of Early Education and Care. Excelled in strengthening community partnerships and enhancing family stability through innovative intervention strategies. Skilled in case assessment and staff management, demonstrating a positive attitude and child welfare expertise. Achieved significant improvements in workflow efficiency and professional growth within teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Child Protective Investigator
Department of Early Education and Care
Atlanta Ga
04.2019 - 08.2024
- Strengthened community partnerships by collaborating with local agencies to provide resources and referrals for families in need.
- Promoted professional growth within the team through ongoing training, mentoring, and peer review processes.
- Provided expert testimony in court proceedings, contributing to informed decision-making on behalf of vulnerable children.
- Streamlined workflow processes by implementing updated protocols and technology tools in daily operations.
- Enhanced family stability through the development and implementation of effective intervention strategies.
- Safeguarded confidential information by diligently adhering to data privacy regulations and agency guidelines.
Social Services Specialist Supervisor
Department of Family and Children Services
Clayton County Ga
04.2017 - 04.2019
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
- Developed strong partnerships with local schools, healthcare providers, law enforcement agencies, and other organizations to enhance overall service provision.
- Streamlined documentation processes, ensuring accurate record-keeping and timely reporting.
Case Manager Specialist
Department of Social Services
Atlanta
04.2015 - 04.2017
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
- Conducted regular follow-up meetings with clients to monitor progress towards goals outlined in case plans while making adjustments as necessary.
- Evaluated program effectiveness through ongoing monitoring and analysis of key performance indicators, driving continuous improvement efforts within the organization.
- Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.
- Conducted detailed assessments of clients'' needs, strengths, and barriers, ensuring appropriate resource allocation.
Family Independence Case Manager Specialist II
Department of Family and Children Services
Atlanta Ga
09.2005 - 04.2015
- Streamlined communication between clients and service providers by acting as a liaison and advocate on behalf of the families served.
- Maintained detailed documentation of all client interactions, ensuring accurate records for reporting purposes and program evaluation efforts.
- Navigated complex government benefits systems alongside clients for optimal utilization of available resources toward achieving family independence goals.
- Provided crisis intervention and support for clients experiencing emergencies or acute challenges, connecting them with appropriate resources for immediate assistance.
Education
Bachelor of Business Administration And Management - Business Administration And Management
Georgia State University
Atlanta, GA05-1999
Bachelor of Science - Justice Studies
Georgia Southern University
Statesboro, GA09-1994
Skills
- Customer relations
- Goal oriented
- Case assessment
- Professional ethics
- Family assessment
- Staff management
- Child welfare expertise
- Documentation management
- Positive attitude
- Multitasking and organization
- Management collaboration
- Referral networking
Certification
- Qualified Clinical Social Worker (QCSW) - National Association of Social Workers.
- Certified School Social Work Specialist (C-SSWS) - American Board of Examiners in Clinical Social Work.
- CPS Investigations and Case Management
- SBC Solution Based Casework.
Timeline
Senior Child Protective Investigator
Department of Early Education and Care
04.2019 - 08.2024
Social Services Specialist Supervisor
Department of Family and Children Services
04.2017 - 04.2019
Case Manager Specialist
Department of Social Services
04.2015 - 04.2017
Family Independence Case Manager Specialist II
Department of Family and Children Services
09.2005 - 04.2015
Bachelor of Business Administration And Management - Business Administration And Management
Georgia State University
Bachelor of Science - Justice Studies
Georgia Southern University