Chilungamo Majawa
Mesa
Summary
Dynamic professional with a strong background in trauma-informed assessment and crisis intervention support at Keys to Change. Proven ability to engage communities and advocate for educational access, successfully launching initiatives that promote student reintegration. Skilled in data collection and client intake management, driving impactful outcomes in diverse environments.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Welcome Center MSW Intern
Keys to Change
08.2024 - Current
- Conducted housing assessments (VI-SPDATs) for individuals experiencing homelessness using interview skills and trauma-informed assessment, facilitating access to necessary resources
- Performed new client intakes, applying active listening to gather information on demographics, living situations, mental health, substance use, and physical health, ensuring comprehensive understanding of client needs
- Provided crisis intervention support alongside the Welcome Center staff
- Coordinated referrals to service providers on Key Campus, connecting clients with essential services to address their individual needs
- Developed veteran and service‑provider surveys and led on‑site data collection at the Maricopa Veterans Stand Down.
Teacher Aide/Assistant, Stress Management Course
Arizona State University
09.2023 - 10.2023
- Delivered clear instructions, guiding students through coursework and activities to promote understanding and engagement
- Evaluated and graded over 80 students’ assignments with accuracy and efficiency
- Addressed student concerns, providing timely follow-ups and resolutions to enhance student experience
- Managed academic inquiries, responding to student emails on behalf of professor to facilitate communication and support
Chiefs and Leadership Liaison Officer
Live Love Malawi
01.2020 - 07.2023
- Negotiated conflict resolution strategies, promoting dialogue among traditional leaders to strengthen community ties
- Provided strategic updates, ensuring authorities remained informed on critical social and economic developments
- Directed community infrastructure initiatives, enhancing development across five communities
Programs Coordinator
Live Love Malawi
01.2020 - 03.2020
- Launched student reintegration campaigns, increasing education access for dropout students
- Mobilized educational resources, providing textbooks and school supplies to the Elementary School
- Advocated for awareness programs to end early pregnancy and marriage in the target communities
- Hosted and coordinated foreign delegations, supporting their mission in Lilongwe rural
- Assisted in developing local community bylaws, supporting policy formation efforts
Assistant Programs Officer
2nd Milk
06.2017 - 04.2018
- Established mobile clinic services, providing formulas to at-risk infants
- Executed targeted outreach strategies, partnering with Chiefs to confirm beneficiary identification
- Conducted community health education, emphasizing prenatal care, vaccinations, and hospital services.
- Developed detailed sponsorship profiles, facilitating registration of 30+ infants for aid programs
Education
Master's - Social Work
Arizona State University (ASU)
Arizona, USA04-2026
MBA - Entrepreneurship And Digital Marketing
African Business Institute (ABI)
Lilongwe09-2025
High School Diploma -
African Business Institute
Lilongwe, Malawi12-2019
Bachelor’s Degree - Community Development
African Bible College (ABC)
Lilongwe, Malawi06-2018
Skills
- Client intake management
- Crisis support
- Trauma assessment
- Case management
- Community engagement
- Data collection
- Educational advocacy
Certification
Certificate in Nonprofit Leadership and Management, ASU School of Community Resources & Development, May, 2025
Timeline
Welcome Center MSW Intern
Keys to Change
08.2024 - Current
Teacher Aide/Assistant, Stress Management Course
Arizona State University
09.2023 - 10.2023
Chiefs and Leadership Liaison Officer
Live Love Malawi
01.2020 - 07.2023
Programs Coordinator
Live Love Malawi
01.2020 - 03.2020
Assistant Programs Officer
2nd Milk
06.2017 - 04.2018
Master's - Social Work
Arizona State University (ASU)
MBA - Entrepreneurship And Digital Marketing
African Business Institute (ABI)
High School Diploma -
African Business Institute
Bachelor’s Degree - Community Development
African Bible College (ABC)