Open To Work
Erika Jackson
Dorcas International
Wakefield,RI
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
Location Preference
On-SiteRemoteHybrid
Location:
Wakefield, RI, US
Open to relocation:
Yes
Minimum Desired Compensation
$23/hr
Important To Me
Career advancementFlexible work hoursWork-life balance
12
years of professional experience
Motivated Social Work major with a strong passion for advocacy, empathy, and supporting individuals and communities through challenging circumstances. Dedicated to promoting equity, connecting people with resources, and creating supportive environments where individuals feel heard and valued.
Work History
Intern
8 Months- Supported case managers by organizing files and maintaining up-to-date records of client interactions.
- Assisted in client intake processes, ensuring accurate documentation and timely service delivery.
- Coordinated scheduling of appointments for clients, enhancing overall operational efficiency.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Adapted quickly to new software systems used for managing client information and services.
Certified Nursing Assistant
8 Months- Assisted patients with daily activities, ensuring comfort and dignity during care.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Customer Service and Tax Preparer
10 Months- Prepared and filed federal and state tax returns for individual clients, confirming adherence to regulations.
- Communicated complex tax concepts clearly to clients, fostering understanding of tax obligations and benefits.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Education
Bachelor - Socialwork
Associate of Arts - General Studies
CNA - Certified Nursing Assistant
MA - Medical Assisting
Skills
Client intake management
Communication skills
Problem-solving
Adaptability to change
Teamwork and collaboration
Interpersonal and social skills
Timeline
Intern
Dorcas International
09.2025 - 05.2026Read More
Certified Nursing Assistant
Elderwood (Scallopshell)
09.2018 - 05.2019Read More
Customer Service and Tax Preparer
CCAP
05.2014 - 03.2015Read More
Rhode Island College
Bachelor from Socialwork
Read More
Community College of Rhode Island
Associate of Arts from General Studies
Read More
Elderwood Scallopshell
CNA from Certified Nursing Assistant
Read More
Lincoln Technical Institute
MA from Medical Assisting
Read More