Chimyra Johnwell
Baker,LA
Summary
Versatile professional with a strong background in both education and high-volume customer service. Experienced educator with a proven track record at Kelly Education, adept at classroom management and fostering student engagement. Complemented by extensive experience in administrative support and retail operations, including roles as a receptionist at H&R Block and a cashier/stocker at Walmart. Skilled in problem-solving, clear communication, and providing exceptional service to diverse populations in fast-paced environments. Committed to leveraging instructional and interpersonal expertise to enhance organizational performance and client satisfaction.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Receptionist
H&R Block
Baker
11.2025 - 05.2026
- Greeted clients and coordinated front desk operations to create welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Answered phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and coordinated client meetings for tax services.
- Processed payments and ensured accurate cash transactions to maintain financial integrity.
- Collaborated with tax professionals to ensure smooth office operations.
- Managed office supplies inventory and ordered necessary items to support daily operations.
Substitute Teacher
Kelly Education Services
09.2025 - Current
- Managed classroom behavior to create a positive and engaging learning environment.
- Provided individualized support to students, improving academic performance.
- Adapted lesson plans for diverse student needs and learning styles.
- Collaborated with teachers to implement instructional strategies effectively.
Cashier
Walmart
05.2023 - 11.2024
- Processed customer transactions with precision using point-of-sale systems, enhancing checkout efficiency.
- Assisted customers with product inquiries, delivering exceptional service that fostered customer loyalty.
- Collaborated with team members to streamline store operations during peak hours, ensuring optimal customer experience.
- Maintained cleanliness and organization of checkout areas for efficient operations.
Team Member
Little Caesars Pizza
11.2023 - 05.2024
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance customer satisfaction.
- Prepared and cooked pizzas following standardized recipes and safety protocols.
- Operated kitchen equipment, ensuring cleanliness and efficiency in food preparation areas.
- Monitored food quality and presentation standards, ensuring consistent product delivery.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Supported inventory management by restocking supplies to ensure consistent availability for operations.
- Supported training of new team members on operational procedures and best practices.
- Fostered strong cooperative relationships with coworkers and managers to promote a positive team environment.
Tutor
Proficient Readers
09.2020 - 03.2023
- Facilitated individualized learning plans for students to enhance reading comprehension skills.
- Monitored student progress, adapting strategies to improve learning outcomes.
- Developed engaging instructional materials aligned with curriculum standards.
- Collaborated with parents and educators to enhance student development and resolve concerns.
Education
Penn Foster
Associate of Science - Nursing
Baton Rouge Community College
Baton Rouge, LASkills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Health and safety
- Organization skills
- Customer relations
- Effective communication
- Client scheduling
- Administrative Support
- Operational Efficiency
Timeline
Receptionist
H&R Block
11.2025 - 05.2026
Substitute Teacher
Kelly Education Services
09.2025 - Current
Team Member
Little Caesars Pizza
11.2023 - 05.2024
Cashier
Walmart
05.2023 - 11.2024
Tutor
Proficient Readers
09.2020 - 03.2023
Penn Foster
Associate of Science - Nursing
Baton Rouge Community College