Summary
Overview
Work History
Education
Skills
Timeline
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China Allen

Chicago,IL

Summary

Versatile and dynamic, excelled at Amazon by enhancing packaging efficiency and accuracy, showcasing strong attention to detail and exceptional teamwork skills. Proven track record in customer service and cash handling, adept at elevating customer experiences at Whole Food Market. Specializes in time management and workplace safety, consistently achieving high customer satisfaction and operational excellence.

Overview

6
6
years of professional experience

Work History

Amazon Associate

Amazon
09.2021 - Current


  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Inspected items for defects and damage.

Receptionist

Symphony of Crestwood
10.2020 - 05.2021
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Cashier

Whole Food Market
09.2018 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Upsold additional products and services to increase revenue.

Education

Esthetics

Tricoci University of Beauty Culture LLC
Bridgeview, IL
08.2024

Amandla Charter School
Chicago, IL
06.2017

Skills

  • Cash Handling
  • Workplace Safety
  • Management Support
  • Customer Service
  • Customer interaction
  • Record and File Management
  • Time Management
  • Courteous and Professional
  • Attention to Detail

Timeline

Amazon Associate

Amazon
09.2021 - Current

Receptionist

Symphony of Crestwood
10.2020 - 05.2021

Cashier

Whole Food Market
09.2018 - 03.2019

Esthetics

Tricoci University of Beauty Culture LLC

Amandla Charter School

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China Allen