Phillip Young

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.
• Meet at an anchor point and start Unloading totes(packages) off the truck then Sign into Amazon flex app and scan barcode to pick up packages after we now put the tote bags (that has the packages in them) put them on a separate cart and start delivery using gps on using Amazon flex app making it to your destination.

• Fostered clean and sanitary work environment to protect customers and staff from infection.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Stocked customer service stations with paper products or beverage preparation items.
• Collected payments and provided accurate change.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
Followed health, safety and sanitation guidelines to pass state inspections.

• Collected payment from customers and scheduled next appointments.

• Successfully managed cash register operations, customer service, and stocking duties in a fast-paced retail store.
• Greeted customers upon their arrival, provided product knowledge and assistance, and accurately processed purchases using cash registers and POS systems.

Maintained store security by adhering to all safety protocols and promptly reporting any suspicious activity to management.
• Demonstrated exceptional customer service by promptly addressing customer inquiries and resolving complaints.
• Assisted in stocking shelves, organizing merchandise, and placing price tags on products.

Provided exceptional customer service by greeting and assisting shoppers promptly.

Stocked shelves and organized merchandise to create a visually appealing store layout.

Operated the cash register efficiently during peak hours, ensuring accurate transactions.

Participated in team meetings to discuss sales strategies and customer feedback.

Assisted in training new staff on store policies and procedures.

• Cleaned vents and replaced filters to verify proper air flow.
• Removed snow from sidewalks, driveways and parking areas.
• Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
• Performed tasks to maintain on-site physical security, safety and efficiency.
• Repaired equipment and machinery, performing maintenance according to updated industry standards.