Summary
Overview
Work History
Education
Skills
Assessments
Work Authorization
Personal Information
Timeline
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China Simms

China Simms

San Luis Obispo,CA

Summary

Dedicated and experienced professional seeking a position that leverages expertise in customer service, training, and office administration. Proven ability to adapt and excel in a work-from-home environment, with a background in onboarding, bookkeeping, and bakery operations. Eager to contribute skills and enthusiasm to a dynamic work-from-home role. Known for being a fast learner. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Virtual Assistant

APPOLLONS CARPET CLEANING
08.2015 - Current
  • tPerform general office duties such as filing, answering telephones, and handling routine correspondence
  • Perform advertising services through facebook and instagram
  • Contact organizations to explain services and facilities offered.

Barista/Cashier

Starbucks
01.2022 - 12.2023
  • Greeting customers and taking their orders
  • Preparing and serving coffee, tea, and other beverages
  • Operating coffee equipment, such as espresso machines and grinders
  • Maintaining cleanliness and organization of the cafe
  • Handling cash and credit card transactions
  • Providing excellent customer service
  • Conducted training sessions for new hires, facilitating seamless onboarding
  • Managed cash tips and ensured accurate transactions
  • Provided exceptional customer service and maintained the cleanliness of the cafe.

Baker

CALIFORNIA FRESH MARKET
07.2014 - 07.2017
  • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly
  • Set oven temperatures and place items into hot ovens for baking
  • Combine measured ingredients in bowls of mixing, blending, or cooking machinery
  • Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers
  • Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products
  • Check quality of raw materials to ensure that standards and specifications are met
  • Place dough in pans, molds, or on sheets and bake in production ovens or on grills
  • Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes
  • Decorate baked goods, such as cakes or pastries
  • Prepare or maintain inventory or production records
  • Develop new recipes for baked goods.

Baker

NEW FRONTIERS MARKET
07.2012 - 07.2014
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware
  • Store food in designated containers and storage areas to prevent spoilage
  • Prepare variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
  • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets
  • Portion and wrap food, or place it directly on plates for service to patrons
  • Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
  • Remove trash and clean kitchen garbage containers
  • Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items
  • Keep records of quantities of food used
  • Set oven temperatures and place items into hot ovens for baking
  • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly
  • Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers
  • Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products
  • Decorate baked goods, such as cakes or pastries
  • Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions
  • Prepare or maintain inventory or production records
  • Order or receive supplies or equipment
  • Develop new recipes for baked goods.

Education

High school or equivalent - Education

El Diamante High School
Visalia, CA
06.2008

Skills

  • Reliable and Dependable
  • Friendly and outgoing
  • Multitasking
  • Excellent Communication
  • Customer service
  • Computer skills
  • Organizational skills
  • Fast Learner
  • Conflict Resolution
  • Attention to Detail
  • Calm Under Pressure
  • Analytical Thinking

Assessments

  • Administrative assistant/receptionist, 08/2021, Completed, Using basic scheduling and organizational skills in an office setting
  • Work motivation, 06/2021, Proficient, Level of motivation and discipline applied toward work
  • Sales skills, 09/2021, Proficient, Influencing and negotiating with customers
  • Customer focus & orientation, 09/2021, Proficient, Responding to customer situations with sensitivity
  • Customer service, 09/2021, Proficient, Identifying and resolving common customer issues

Work Authorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Timeline

Barista/Cashier

Starbucks
01.2022 - 12.2023

Virtual Assistant

APPOLLONS CARPET CLEANING
08.2015 - Current

Baker

CALIFORNIA FRESH MARKET
07.2014 - 07.2017

Baker

NEW FRONTIERS MARKET
07.2012 - 07.2014

High school or equivalent - Education

El Diamante High School

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