High School Diploma -
Archbishop Chapelle High School
Metairie, LA05.2015
Jasmina Carvajal
Cypress,TX
Summary
Dedicated and adaptable virtual assistant with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Education
Some College (No Degree) -
University of New Orleans
New Orleans, LASkills
- Educational Activities
- Family Support
- Early Childhood education
- Newborn Care
- Dependable and Responsible
- Computer Use
- Responding to Difficult Customers
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Time Management
- Administrative Support
Timeline
Virtual Assistant
IDOL Academy
07.2023 - Current
Family Nanny
Care
02.2022 - 03.2023
Accounting Assistant
Galatoire's Restaurant
09.2021 - 12.2021
Early Childhood Teacher
St. Philip's Early Learning Center
09.2019 - 08.2021
High School Diploma -
Archbishop Chapelle High School
Some College (No Degree) -
University of New Orleans
Work History
Virtual Assistant
IDOL Academy
Atlanta, GA
07.2023 - Current
- Managed customer inquiries through email and telephone communication.
- Monitored social media accounts for comments or messages requiring attention.
- Maintained filing and recordkeeping systems with efficiency and accuracy.
- Assisted customers in selecting products that best met their needs.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Family Nanny
Care
Cypress, TX
02.2022 - 03.2023
- Created daily routines that included naps, meals and playtime.
- Maintained detailed records of each child's daily activities and behaviors.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Managed household tasks such as laundry and light cleaning duties.
Accounting Assistant
Galatoire's Restaurant
New Orleans, LA
09.2021 - 12.2021
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Checked postings and documents for correctness, accuracy and proper coding.
- Matched orders with invoices and recorded required information.
- Accessed financial information to answer questions and gather details about specific accounts.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Early Childhood Teacher
St. Philip's Early Learning Center
Metairie, LA
09.2019 - 08.2021
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Established indoor and outdoor safe play environments for toddler-age children.
- Incorporated music, art and theater into lesson planning.
- Developed professional relationships with parents, teachers, directors and therapists.
- Taught children foundational skills in colors, shapes and letters.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Overview
5
5
years of professional experience
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