Dedicated and adaptable virtual assistant with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Education
High School Diploma -
Archbishop Chapelle High School
Metairie, LA
05.2015
Some College (No Degree) -
University of New Orleans
New Orleans, LA
Skills
Educational Activities
Family Support
Early Childhood education
Newborn Care
Dependable and Responsible
Computer Use
Responding to Difficult Customers
Issue and Complaint Resolution
Calm and Professional Under Pressure
Multitasking and Prioritization
Time Management
Administrative Support
Timeline
Virtual Assistant
IDOL Academy
07.2023 - Current
Family Nanny
Care
02.2022 - 03.2023
Accounting Assistant
Galatoire's Restaurant
09.2021 - 12.2021
Early Childhood Teacher
St. Philip's Early Learning Center
09.2019 - 08.2021
High School Diploma -
Archbishop Chapelle High School
Some College (No Degree) -
University of New Orleans
Work History
Virtual Assistant
IDOL Academy
Atlanta, GA
07.2023 - Current
Managed customer inquiries through email and telephone communication.
Monitored social media accounts for comments or messages requiring attention.
Maintained filing and recordkeeping systems with efficiency and accuracy.
Assisted customers in selecting products that best met their needs.
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Family Nanny
Care
Cypress, TX
02.2022 - 03.2023
Created daily routines that included naps, meals and playtime.
Maintained detailed records of each child's daily activities and behaviors.
Developed strong relationships with both parents to ensure open communication regarding the children's progress.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Managed household tasks such as laundry and light cleaning duties.
Accounting Assistant
Galatoire's Restaurant
New Orleans, LA
09.2021 - 12.2021
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Checked postings and documents for correctness, accuracy and proper coding.
Matched orders with invoices and recorded required information.
Accessed financial information to answer questions and gather details about specific accounts.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Early Childhood Teacher
St. Philip's Early Learning Center
Metairie, LA
09.2019 - 08.2021
Collaborated with colleagues on developing new classroom projects and monthly themes.
Maintained daily records of individual activities, behaviors, meals and naps.
Established indoor and outdoor safe play environments for toddler-age children.
Incorporated music, art and theater into lesson planning.
Developed professional relationships with parents, teachers, directors and therapists.
Taught children foundational skills in colors, shapes and letters.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Guest Faculty at University of Mumbai IDOL (Institute of Distance and Open Learning)Guest Faculty at University of Mumbai IDOL (Institute of Distance and Open Learning)
Executive Assistant and Program Manager at St. Francis Xavier Lay Missionary SocietyExecutive Assistant and Program Manager at St. Francis Xavier Lay Missionary Society