CHINEMEREM JACKLYN UCHEYA
CHAMBLEE, GA,GA
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
7
7
years of professional experience
Work History
Senior Medical Consultant
OP. Dr. Salih Onur Basat ·
04.2024 - 08.2024
- Collaborated with multidisciplinary teams to ensure optimal patient care and effective communication among healthcare providers.
- Handled over 50 inbound calls per day.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Identified customer needs by asking appropriate, open-ended questions.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Developed and maintained electronic record management systems to analyze and process data.
Senior Medical Sales Representative
VITRIN CLINIC
12.2023 - 05.2024
- Enhanced overall brand reputation within the industry by consistently demonstrating professionalism, expertise, and a customer-centric approach during all interactions with clients and prospects.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Identified customer needs by asking appropriate, open-ended questions.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Created compelling proposals that showcased unique selling points of company products or services.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Handled over 50 inbound calls per day.
Export Sales Specialist
Turk Medicines Company
10.2023 - 02.2024
- Handled over 40 inbound calls per day.
- Carried out market research to determine target areas for growth.
- Helped customers identify new markets for products and services in foreign countries.
- Coordinated with other departments within company to verify proper completion of import and export documentation.
- Allocated stock to bookings and processed paperwork through relevant systems.
- Collaborated with customs and local authorities to resolve daily operational issues.
- Prepared goods for shipment using most economical packaging.
- Managed responses from subsidiaries, answering enquiries appropriately.
- Categorized shipments based on tariff coding system.
- Monitored shipments shipments from point of receipt through to delivery to confirm timely arrival.
Sales Representative
Diş Levent Ağız ve Diş Sağlığı Polikliniği
08.2023 - 10.2023
- Collaborated with team members to achieve target results.
- Actively listened to customers to fully understand requests and address concerns.
- Produced high-volume orders to effectively meet customer demand.
- Oversaw daily operations by cold calling 50 customers interested in dental treatment
- Cold calling leads from English speaking countries interested in dental treatment
- Expanded customer base through cold calling, networking, and relationship building.
- Created plans and communicated deadlines to complete projects on time.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
Sales Representative
Tetik Tur
02.2023 - 08.2023
- Maintained medical account details within CRM systems, ensuring accuracy and relevance for clear reference.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Handled over 50 inbound calls per day.
- Responded quickly to client concerns and complaints, providing solutions to avoid future issues.
- Boosted client retention, establishing sales goals and securing targeted rates.
- Attended medical product conventions to remain updated on medical industry trends and developments.
- Used excellent sales techniques to increase customer interest in medical products.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Dream Med Clinic
07.2022 - 02.2023
- Liaison between patients in regards to their medical history and current complaints/needs
- Managed over 50 customer's calls per day for consultations with patients in order to gather information related to their medical history and desired aesthetic surgery
- Providing timely communication and information to patients
- Pre and Post-Op
- Advise patients in regards to preparation and success of their surgery
- Following-up with patients after their surgery and provide then with necessary advice and care
- Developing project plans and reports in line with patients needs
- Accurately keeping track of patients record in database.
Sales Representative
ESTHERIAN DENTAL CLINIC & DENTAL OFFICE
01.2021 - 12.2021
- Managed over 50 customer's calls per day for consultations with patients in order to gather information related to their medical history and desired aesthetic surgery
- Book and arrange appointment between patients and surgeon
- Providing patients with necessary information to follow before and after their surgery
- Keeping track of patients medical record and file management on database
- Post-Op follow
- Up with patients
- Increased sales by offering advice on purchases and promoting additional products benefits
- Expanded customer base through cold calling, networking, and relationship building.
Event Coordinator
Fenwick Hannah Nigeria LTD
09.2017 - 09.2019
- Effectively worked in interior and exterior decoration, catering and event planning company
- Managed approximately 40 incoming calls, emails and text messages per day from customers.
- Delivered support to manager in wide range of tasks including supervising food section, overseeing waiters/waitress for efficient food distribution
- Developed post-event reports to determine effectiveness of each event
- Hired, trained and supervised volunteers and support staff required for events
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Planned, organized and executed promotional events.
- Sourced and selected décor and event materials in line with clients' vision and budget requirements.
- Attended various industry events to gain valuable insight, promote services and expand vendor network.
- Arranged venues, scheduled catering services and organized guest list to comply with logistics and produce seamless execution of event.
- Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.
Education
Bachelor of Arts - Public Relations and Advertising
Eastern Mediterranean University
FAMAGUSTA, TRNC, TURKEY06.2017
Skills
- Customer Service
- Excellent Communication
- Fast learner
- Adaptability
- Critical thinking
- Confidentiality
- Dedicated team Player
- Proficient in Microsoft, EXCEL and CRM
- Results-driven
- Persuasion and negotiation
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Medical Consultant
OP. Dr. Salih Onur Basat ·
04.2024 - 08.2024
Senior Medical Sales Representative
VITRIN CLINIC
12.2023 - 05.2024
Export Sales Specialist
Turk Medicines Company
10.2023 - 02.2024
Sales Representative
Diş Levent Ağız ve Diş Sağlığı Polikliniği
08.2023 - 10.2023
Sales Representative
Tetik Tur
02.2023 - 08.2023
Sales Representative
Dream Med Clinic
07.2022 - 02.2023
Sales Representative
ESTHERIAN DENTAL CLINIC & DENTAL OFFICE
01.2021 - 12.2021
Event Coordinator
Fenwick Hannah Nigeria LTD
09.2017 - 09.2019
Bachelor of Arts - Public Relations and Advertising
Eastern Mediterranean University
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