Ching Yin Law
Bristol
Summary
Committed professional experienced in teamwork and collaboration, child protection awareness, and early years teaching support. Demonstrates strong leadership and problem-solving abilities, showcasing strong expertise in developing effective and engaging lesson plans. Committed to fostering a safe and nurturing learning environment while aspiring to advance in educational leadership roles.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Barista
Jo's Tea
Bristol
09.2023 - Current
- Demonstrated exceptional customer service by consistently providing a welcoming and friendly atmosphere
- Thrived in a fast-paced environment, efficiently managing time to handle multiple orders simultaneously
- Collaborated with fellow baristas and staff to create a positive and cohesive work environment
Waitress
Muswanna
Swansea
08.2022 - 08.2023
- Provided friendly, courteous service, maximising positive customer satisfaction ratings
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Customer Service Executive
HKT Teleservices
Hong Kong
06.2020 - 09.2020
- Managed all complex complaints, issues and problems to maintain customer satisfaction
- Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
Swimming Coach
Dik Wing Association
Hong Kong
07.2018 - 09.2018
- Delivered engaging swimming lessons through games and activities, encouraging learning through play
- Maintained daily records of learners' achievements, communicating results to parents and guardians after each lesson
- Helped players overcome skill barriers through assessments and goal setting.
Education
Postgraduate Certificate of Education - Inclusive Education
University of Bristol
09.2023 - 09.2024
Bachelor of Arts - Early Childhood Studies with Early Years Practitioner Status
Swansea University
Skills
- Collaboration & Team work
- Child protection awareness
- Early Years teaching support
- Leadership
- Lesson planning
- Problem Solving
Additional Information
- 11/2022 - 06/2023 Student Teacher @ Oystermouth Primary School
- 11/2021 - 01/2022 Student Teacher @ The Rose Garden Day Nursery
- 04/2021 - 05/2021 Student Teacher @ Crymlyn Primary School
Languages
Chinese (Cantonese)
Native language
English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent
Certification
IELTS UKVI Academic Overall 7.0 / 9.0 (2019)
National Putonghua Proficiency Test (2017) - Third Upper Class
References
References available upon request
Timeline
Barista
Jo's Tea
09.2023 - Current
Postgraduate Certificate of Education - Inclusive Education
University of Bristol
09.2023 - 09.2024
Waitress
Muswanna
08.2022 - 08.2023
Customer Service Executive
HKT Teleservices
06.2020 - 09.2020
Swimming Coach
Dik Wing Association
07.2018 - 09.2018
IELTS UKVI Academic Overall 7.0 / 9.0 (2019)
National Putonghua Proficiency Test (2017) - Third Upper Class
Bachelor of Arts - Early Childhood Studies with Early Years Practitioner Status
Swansea University
Similar Profiles
Jennifer Dahye ClementsJennifer Dahye Clements
Freelance Florist at Jo's BudsFreelance Florist at Jo's Buds
Xian JinXian Jin
Assistant Manager at Jo's TransportAssistant Manager at Jo's Transport
Ally AycockAlly Aycock
Owner at Ally Jo's CharmsOwner at Ally Jo's Charms